Paycor Customer Reviews 2024

Paycor

Composite Score

7.5 /10

CX Score

7.3 /10

63 Reviews Write a Review

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What is Paycor?

Paycor’s HR, payroll, and talent platform connects leaders to people, data, and expertise. We help leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. We give them unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. By providing expert guidance and consultation, we help them achieve business results and become an extension of their teams.

Company Details

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Awards & Recognition

Paycor won the following awards in the Human Capital Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Paycor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

89 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycor?

12% Negative

24% Neutral

64% Positive

Pros

Respectful
Performance Enhancing
Enables Productivity
Continually Improving Product

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 77

Employee Record

Talent Acquisition

Payroll Administration

Time and Attendance

Position Management

Talent Management

Workforce Planning

Compensation Management

Performance Management

Benefits Administration

Learning and Development

Vendor Capability Ratings

Average 72

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Applicant Tracking Systems - Enterprise

Score 7.5

View Paycor in this category (opens in a new tab)

Payroll

Score 7.2

View Paycor in this category (opens in a new tab)

Pre-Employment Testing

Score 7.0

View Paycor in this category (opens in a new tab)

Paycor Reviews

Role: Human Resources
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Great potential, support is hit or miss

Likeliness to Recommend

9 /10

Pros

Respectful
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service
Vendor Friendly Policies
Vendor's Interest First

Cortney H.

Role: Human Resources
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use, great price.

Likeliness to Recommend

10 /10

What differentiates Paycor from other similar products?

Intuitive system, always upgrading and adding new features, lower price than competitors.

What is your favorite aspect of this product?

The care and support of their team for our business.

What do you dislike most about this product?

Customer service is a little hands off and will send documents instead of helping to fix some issues.

What recommendations would you give to someone considering this product?

Highly recommend.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Features okay for end user, room for improvement.

Likeliness to Recommend

6 /10

Pros

Enables Productivity
Saves Time
Security Protects
Unique Features

Paycor

What is Paycor?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paycor Ratings

78 Likeliness to Recommend

89 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

How much do users love Paycor?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Applicant Tracking Systems - Enterprise

Payroll

Pre-Employment Testing

Paycor Reviews

Great potential, support is hit or miss

Likeliness to Recommend

Pros

Cons

Cortney H.

Easy to use, great price.

Likeliness to Recommend

Pros

Features okay for end user, room for improvement.

Likeliness to Recommend

Pros

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Feature Ratings

Employee Record

Talent Acquisition

Payroll Administration

Time and Attendance

Position Management

Talent Management

Workforce Planning

Compensation Management

Performance Management

Benefits Administration

Learning and Development

Vendor Capability Ratings

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support