In Partnership With SelectHub
What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
HR Systems Interface
Direct Deposit
Benefits Calculation
Tax Form Preparation
Vacation and Leave Tracking
Taxation Deduction
Accounting Systems Interface
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Tax Credits
Org Chart
Reporting
GONE
BETI
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom Reviews
Tamar R.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Most reliable tool doing all the payments
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom offers excellent and efficient payroll processing, rewards management, performance management, and recruitment management for our organization. It accomplishes a lot for us and meets our requirements. Human errors do happen, and having a product like Paycom can help us avoid them a lot more.
What is your favorite aspect of this product?
Paycom is used for spending management as well as other HR duties like recruiting, payroll, and performance management. We migrated from our old working tool to Paycom and found the software to be more intuitive and user-friendly than our former provider. Excellent client service is provided to us. Any time we have a query or an issue, we receive a prompt response.
What do you dislike most about this product?
It took more time to use the tool because everything needed to know was there before, which is actually a time-consuming and irritating process, but the videos and other materials Paycom offered to share with employees made this easier.
What recommendations would you give to someone considering this product?
I believe our mandated reporting has gone considerably more smoothly as a result of the information we were able to enter directly into the system. We have a dedicated customer service representative. Paycom assists us in customizing the system to meet our requirements. Open enrollment and performance reviews are quite simple to utilize. This is something I suggest to everyone.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Daniel M.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
The best tool for managing employees' information
Likeliness to Recommend
What differentiates Paycom from other similar products?
It took some time to get up and running, but this appears to be standard practice when switching HR management software and downloading large amounts of data. Paycom's offer to share files and other resources with employees made this easier. We chose it because it was an excellent tool in general.
What is your favorite aspect of this product?
Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists. Paycom makes the setup process simple and painless. The reporting feature is unrivaled in the industry.
What do you dislike most about this product?
When it came to tax set-up, revenues, and deductions, I struggled to understand some of the jargon. They were quite helpful in demonstrating how everything translated, but my mind was swimming at first. For a beginner, it is a little tough at first, but after some practice, it becomes second nature.
What recommendations would you give to someone considering this product?
For employee management, we recommend Paycom. Onboarding new staff, record keeping, recordkeeping, payroll, and benefits are all done with it. It manages all of our employees' information and makes our lives easier, as well as reduces our working hours and costs. Paycom was actually a fantastic tool for us.
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Margaret t.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Easy to use and accurate payroll software
Likeliness to Recommend
What differentiates Paycom from other similar products?
We're nearing the end of our position management installation. We achieved our objectives by implementing a good evaluation-based compensation approach that Paycom fully automates.
What is your favorite aspect of this product?
We migrated to Paycom and found the program to be more straightforward and user-friendly than the one we had previously. Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists.
What do you dislike most about this product?
They don't comprehend the fundamentals of payroll. When I inquired about a tax situation and why it wasn't proper, our CSS informed me that employees pay tax where they live, not where they work, which is plainly erroneous and Payroll 101.
What recommendations would you give to someone considering this product?
Paycom is a safe and secure payroll, HR, and financial management system. We have a better understanding of our payroll allocations, how to track where money is spent, and how our employees use the perks we provide. We're currently attempting to resolve some payroll difficulties. BETI, and it's still not very useful.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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