Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
6.8 /10
CX Score
7.3 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

0% Negative
23% Neutral
77% Positive

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 76

ATS Integration

84

Driving Record Background Check

79

Criminal Record Check

79

Identity Verification

79

Dashboards Reporting

79

Social Media Background Check

74

Education Verification

74

Employment Verification

74

Credit Risk Management

74

Vendor Capability Ratings

Average 76

Availability and Quality of Training

79

Business Value Created

79

Ease of Customization

79

Quality of Features

79

Vendor Support

79

Breadth of Features

74

Ease of Data Integration

74

Ease of Implementation

74

Ease of IT Administration

74

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Paycom Reviews

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

it can be expensive, but customer service is great

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Reinaldo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Incredible value for money, safe and reliable.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Economic and/or affordable in terms of costs.

What is your favorite aspect of this product?

Value for money and integration with accounting systems.

What do you dislike most about this product?

Increase integrations with more accounting systems.

What recommendations would you give to someone considering this product?

Extensive integrations, value for money and ease of use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

"Paycom: A secure and reliable payment platform"

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

The biggest difference between Paycom and UKG READY is that Paycom offers a comprehensive HR administration and payroll solution, including HR, recruiting, training, billing, finance, law enforcement, benefits administration and more. UKG READY is a human resource management tool designed to help companies manage their employee development, compliance, recruitment and payroll management.

What is your favorite aspect of this product?

What I love most about Paycom is the ease of use it offers. The system is intuitive and easy to navigate, which means that even if you have no previous experience with human resource management, you can quickly learn how to use it. In addition, the platform offers very practical tools and functionalities, such as a payroll generator, reports and tools for time management. These tools can help employers to simplify and automate their human resource management processes very easily.

What do you dislike most about this product?

What I dislike about Paycom is the fact that it charges a high credit card processing fee and there are not many options to reduce this fee. Also, payment processing is slow compared to other payment systems.

What recommendations would you give to someone considering this product?

I would recommend a Paycom recruiting consultant because they offer a wide variety of tools and functionality to make the recruiting process easier. For example, the software allows recruiting consultants to manage multiple candidates, arrange interviews, follow up, evaluate candidate performance, and provide detailed reports on the recruiting process. In addition, the software offers advanced security features to protect candidate data, ensuring privacy and protecting company information. Paycom also offers first-class technical support to help recruiting consultants get the most out of the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing