Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
6.6 /10
CX Score
7.0 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
77%
Conflict Resolution:
77%
Strategy & Innovation:
73%
Service Experience:
81%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

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0% Negative
19% Neutral
81% Positive

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 77

Dashboards Reporting

83

ATS Integration

82

Social Media Background Check

78

Driving Record Background Check

78

Education Verification

78

Criminal Record Check

78

Employment Verification

78

Identity Verification

78

Credit Risk Management

73

Vendor Capability Ratings

Average 77

Ease of Customization

83

Business Value Created

83

Vendor Support

78

Product Strategy and Rate of Improvement

78

Quality of Features

78

Ease of Implementation

73

Availability and Quality of Training

73

Ease of IT Administration

73

Ease of Data Integration

73

Usability and Intuitiveness

73

Breadth of Features

73

Paycom Reviews

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

it can be expensive, but customer service is great

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Dhanasekar J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Overall a great product!

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

It's automatic reminders, responces makes follow ups easier

What is your favorite aspect of this product?

Easily customisable workflows and automations

What do you dislike most about this product?

It is costly and also the reporting is little difficult

What recommendations would you give to someone considering this product?

One of the go to applications for employee verification but it's a little costly

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Caring

Reinaldo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Incredible value for money, safe and reliable.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Economic and/or affordable in terms of costs.

What is your favorite aspect of this product?

Value for money and integration with accounting systems.

What do you dislike most about this product?

Increase integrations with more accounting systems.

What recommendations would you give to someone considering this product?

Extensive integrations, value for money and ease of use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity