In Partnership With SelectHub
What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
HR Systems Interface
Direct Deposit
Benefits Calculation
Tax Form Preparation
Vacation and Leave Tracking
Taxation Deduction
Accounting Systems Interface
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Tax Credits
Org Chart
Reporting
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Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom Reviews
Alexandra R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Innovative product, opportunity to keep improving
Likeliness to Recommend
What differentiates Paycom from other similar products?
The service model
What is your favorite aspect of this product?
The transparency into your paycheck and where all the deductions go
What do you dislike most about this product?
The main improvement would be to make it more applicable for salary employees so they don’t need to input their hours
What recommendations would you give to someone considering this product?
Payroll is a very user friendly product. Take the time to learn it and it’ll be a great tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Tetiana K.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Initial Implementation
Submitted Dec 2021
Fantastic product!!!
Likeliness to Recommend
What differentiates Paycom from other similar products?
has cloud capabilities with data proliferation, work with larger businesses.
What is your favorite aspect of this product?
Advanced automation and customization throughout all tools. Single sign-in platform that automatically syncs data across all parts of the system. Direct Data Exchange tool to manage use of the system. Phone and email support available. Self-service app available for iOS and Android. Quote-based pricing.
What do you dislike most about this product?
PTO cannot auto-reduce for hourly staff if it makes them exceed 40 hours per week. Carrier feeds not complete by go-live date (mostly in part due to unresponsive carriers). It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time. Secure uploader response when submitting items here. There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the to
What recommendations would you give to someone considering this product?
Using Paycom is an easy way to self-manage Payroll! Happy customer!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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