Paycom Logo Award Winner Product Badge
Paycom Logo Award Winner Product Badge
Paycom

Paycom

Composite Score
8.4 /10
CX Score
8.6 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
5% Neutral
92% Positive

Pros

  • Friendly Negotiation
  • Security Protects
  • Transparent
  • Helps Innovate

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

86

HR Systems Interface

85

Direct Deposit

85

Benefits Calculation

85

Tax Form Preparation

85

Vacation and Leave Tracking

83

Taxation Deduction

83

Accounting Systems Interface

83

Retirement Plan Tracking

81

Self Service Portal

80

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Breadth of Features

85

Ease of Data Integration

85

Business Value Created

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Vendor Support

81

Ease of Customization

80

Paycom Reviews

Neil N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is an affordable payroll solution

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Its best attribute is its ability to integrate with other systems and integrate with existing workflows. Paycom Platform blends compensation, bonus, insurance, and payroll taxes with other business expenses like rent, technology, transportation, and more, allowing us to quickly track the total cost per person.

What is your favorite aspect of this product?

The ability to build custom client fields and data is critical, and this is something that the product excels at. The user interface and user experience are basic and intuitive. Our entire business is totally dependent on Paycom because its capabilities and data analytics are powerful and essential for us as and help us to manage the entire employment life cycle, from hiring to retirement.

What do you dislike most about this product?

Paying folks diverse rates for various professions or duties is more difficult. It might be tricky and time-consuming to arrange and allocate shifts. It can deliver so much and is so flexible and adaptive that even the support team isn't always sure how everything works.

What recommendations would you give to someone considering this product?

Paycom Platform has several perks for practically any user or any firm, but to judge it correctly, put it correctly, and use it correctly, we just need to align it with our existing workflow and I advise users they must blend it with an existing framework to enjoy its hidden potential.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Muhammad Sadequl I.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Paycom is all in one software in HR sector!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.

What is your favorite aspect of this product?

The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.

What do you dislike most about this product?

Nothin at all. All the features are well set up and well managed.

What recommendations would you give to someone considering this product?

It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melissa F.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Paycom gave high prices and false promises

Likeliness to Recommend

5 /10

What differentiates Paycom from other similar products?

They are a single sign on service.

What is your favorite aspect of this product?

Single sign on

What do you dislike most about this product?

Increasing costs and poor service.

What recommendations would you give to someone considering this product?

Look at isolved instead of Paycom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Client Friendly Policies
  • Unique Features

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor's Interest First

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