In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 84%
- Strategy & Innovation:
- 85%
- Service Experience:
- 84%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Client's Interest First
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Attendance Management and Policies
Staffing
Workforce Scheduling
Workforce Dashboards and Reporting
Time Capture Physical
Absence Management
Labor Costing and Splitting
Shift Management
Rate Policies
Time Capture
Workforce Planning and Forecasting
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Customization
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Paycom Reviews
Muhammad Sadequl I.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2022
Paycom is all in one software in HR sector!
Likeliness to Recommend
What differentiates Paycom from other similar products?
The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.
What is your favorite aspect of this product?
The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.
What do you dislike most about this product?
Nothin at all. All the features are well set up and well managed.
What recommendations would you give to someone considering this product?
It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Millie I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
A very supportive and best HR solution.
Likeliness to Recommend
What differentiates Paycom from other similar products?
We use Paycom for expense management and different HR-related tasks like recruiting payroll, and performance management. We switched to Paycom from a challenger and located that the software system is additional intuitive and easy than our previous provider. The Paycom system is simple to use on the administrator side, shopper-side (for our manager) & worker side (for our staff). The payroll process is economical and we will simply produce journal voucher import files to transfer to our accounting system, MIP. We receive glorious client service. Any time we have a question or issue, an answer is provided in a timely manner.
What is your favorite aspect of this product?
The best part concerning Paycom is the responsiveness of its client support team. I can call at any time of the day, and someone will answer my call at intervals of seconds. Additionally, they’ll connect me with somebody familiar with my company’s account so any solution are as effective as possible. Paycom is a secure payroll software, hr, and finance management system. It provides a simple to use worker self-service portal to assist staff manages their pay and edges online. The mixing of Paycom is straightforward to figure out with alternative software. The Paycom hour suite is an all-in-one employee management resolution that helps hr grou
What do you dislike most about this product?
As they have grown, Paycom has dropped a bit on their client support. You also have a dedicated rep. There’ is most practicality within the app that it will feel a touch daunting to extremely know how to use it. And even if the video explanations are great, finding the proper video for your specific need may be challenging.
What recommendations would you give to someone considering this product?
Downloading the application allows for easier access to the various functions out there on PayCom.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Tetiana K.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Initial Implementation
Submitted Dec 2021
Fantastic product!!!
Likeliness to Recommend
What differentiates Paycom from other similar products?
has cloud capabilities with data proliferation, work with larger businesses.
What is your favorite aspect of this product?
Advanced automation and customization throughout all tools. Single sign-in platform that automatically syncs data across all parts of the system. Direct Data Exchange tool to manage use of the system. Phone and email support available. Self-service app available for iOS and Android. Quote-based pricing.
What do you dislike most about this product?
PTO cannot auto-reduce for hourly staff if it makes them exceed 40 hours per week. Carrier feeds not complete by go-live date (mostly in part due to unresponsive carriers). It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time. Secure uploader response when submitting items here. There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the to
What recommendations would you give to someone considering this product?
Using Paycom is an easy way to self-manage Payroll! Happy customer!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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