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Paycom Logo
Paycom

Paycom

Composite Score
7.6 /10
CX Score
7.9 /10
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Paycom
7.6 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Awards & Recognition

Paycom won the following awards in the Workforce Management - Midmarket category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

6% Negative
3% Neutral
91% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Client's Interest First
  • Generous Negotitation

Feature Ratings

Average 76

Workforce Scheduling

79

Staffing

79

Attendance Management and Policies

78

Workforce Dashboards and Reporting

76

Time Capture Physical

74

Labor Costing and Splitting

74

Absence Management

74

Shift Management

71

Rate Policies

69

Workforce Planning and Forecasting

68

Time Capture Virtual

64

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Business Value Created

78

Breadth of Features

76

Vendor Support

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Quality of Features

75

Availability and Quality of Training

72

Ease of Customization

72

Paycom Reviews

Charles J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Great employee management application.

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Highly scalable and easy to manage. Great for reporting. Time and attendance management.

What is your favorite aspect of this product?

Employee data security and management. Performance management and follow up. Great user Interface.

What do you dislike most about this product?

Mobile application is not user friendly. Integration with POS is not easy.

What recommendations would you give to someone considering this product?

Paycom is a must have for employee management and follow up

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kerren A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Paycom is a very helpful tool for payroll.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

I appreciate the benefit of managing time and attendance, payroll adjustments, and worker data. It was straightforward to feature vaccination data on every employee’s profile to fulfill regulatory guidelines and streamline communication for all departments. Paycom will do an excellent job showing me a way to use their app so I can check my benefits, my schedule, my clock-in and clock-out times, and so on the video explanations are short and sweet, too!

What is your favorite aspect of this product?

I love the service, easy to use and has plenty of flexibility. Reports are easy to create and run fast. Loads of functions for workers and managers to use. We’ve got a dedicated support specialist. Paycom helps us customize the system to suit our needs. The open enrollment and performance review options are really easy to use. We’ve gone fully paperless. Our support team at Paycom is amazing. Someone continuously gets back to us right away. If our dedicated specialist is unavailable, there’s always someone that can step in and help.

What do you dislike most about this product?

The signup method was tedious and took some time to complete. Depending on your organization and your employee’s comfortability with different tech this might take longer or be a bit shorter. Make sure you provide ample time and are available as a resource for help.

What recommendations would you give to someone considering this product?

I powerfully advocate Paycom as an all-in-one HR/Payroll/Employee Management solution. It also has a great response staff which replies fast and helps a lot.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Muhammad Sadequl I.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Paycom is all in one software in HR sector!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.

What is your favorite aspect of this product?

The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.

What do you dislike most about this product?

Nothin at all. All the features are well set up and well managed.

What recommendations would you give to someone considering this product?

It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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