In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 84%
- Strategy & Innovation:
- 85%
- Service Experience:
- 84%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Client's Interest First
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Attendance Management and Policies
Staffing
Workforce Scheduling
Workforce Dashboards and Reporting
Time Capture Physical
Absence Management
Labor Costing and Splitting
Shift Management
Rate Policies
Time Capture
Workforce Planning and Forecasting
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Customization
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Paycom Reviews
Scott G.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Paycom is a robust tool in our HR team
Likeliness to Recommend
What differentiates Paycom from other similar products?
With Paycom's Timekeeping system, we can easily keep tabs on employee hours worked and expenses incurred, as well as assign them to certain states, jobs, workers' comp classifications, and tax profiles. The company's report templates and writers are top-notch. Job costing is a simple with the help of our straightforward import capabilities into the accounting system.
What is your favorite aspect of this product?
Over the years, we have witnessed Paycom develop into the fantastic item it is today. They're always attuned to the wants of their clientele and receptive to feedback from businesses. The developers in their team are incredible. Our experience with Paycom's payroll, timekeeping, and human resources has been positive, and we have no hesitation in recommending them to others.
What do you dislike most about this product?
Like we can do with Tax profiles, I'd like to be able to assign numerous Workers Comp codes to one employee in a same pay period, with the corresponding hours on the timecard being processed through payroll at the appropriate rates.
What recommendations would you give to someone considering this product?
The Paycom mechanism is quite powerful. If a business finds a use for a particular feature, it can be added to the system. Since it is flexible, the system may be adapted to the requirements of businesses of varying sizes.
Pros
- Reliable
- Efficient Service
- Client Friendly Policies
- Helps Innovate
Please tell us why you think this review should be flagged.
Richard B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Features are great.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great tool for reporting with pre-build reports. Payroll processing is made easier. Employee self-update of information.
What is your favorite aspect of this product?
Great for employee management and talent acquisition Great UI and Ux. Easy to update and install new features..
What do you dislike most about this product?
Hectic when uploading documents and file sharing. Conversion of hours to days.
What recommendations would you give to someone considering this product?
You need paycom for easy employee management and resources.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
peace A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Features are great.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great UI and Ux. Easy to use and customize. Individual goal setting and performance tracking.
What is your favorite aspect of this product?
Publishing to social medial function is supported. Notification sending and receiving is a great feature. User onboarding is highly enabled and easy
What do you dislike most about this product?
Customer service is not quite good. Installation and setting up is hectic.
What recommendations would you give to someone considering this product?
This is the best application and tool for performance and employee management and hence its required for great workflow.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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