In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 79%
- Negotiation and Contract:
- 76%
- Conflict Resolution:
- 76%
- Strategy & Innovation:
- 80%
- Service Experience:
- 78%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Respectful
- Friendly Negotiation
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Management (DMS) Capabilities
Self-Service Applicant Portal
Reporting and Analytics
Employee Record
Workforce Planning
Benefits Administration
Payroll Administration
Talent Management
Time and Attendance
Talent Acquisition
Position Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Customization
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Paycom Reviews
Reinaldo M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2023
Incredible value for money, safe and reliable.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Economic and/or affordable in terms of costs.
What is your favorite aspect of this product?
Value for money and integration with accounting systems.
What do you dislike most about this product?
Increase integrations with more accounting systems.
What recommendations would you give to someone considering this product?
Extensive integrations, value for money and ease of use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alexa P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
"Paycom: A secure and reliable payment platform"
Likeliness to Recommend
What differentiates Paycom from other similar products?
The biggest difference between Paycom and UKG READY is that Paycom offers a comprehensive HR administration and payroll solution, including HR, recruiting, training, billing, finance, law enforcement, benefits administration and more. UKG READY is a human resource management tool designed to help companies manage their employee development, compliance, recruitment and payroll management.
What is your favorite aspect of this product?
What I love most about Paycom is the ease of use it offers. The system is intuitive and easy to navigate, which means that even if you have no previous experience with human resource management, you can quickly learn how to use it. In addition, the platform offers very practical tools and functionalities, such as a payroll generator, reports and tools for time management. These tools can help employers to simplify and automate their human resource management processes very easily.
What do you dislike most about this product?
What I dislike about Paycom is the fact that it charges a high credit card processing fee and there are not many options to reduce this fee. Also, payment processing is slow compared to other payment systems.
What recommendations would you give to someone considering this product?
I would recommend a Paycom recruiting consultant because they offer a wide variety of tools and functionality to make the recruiting process easier. For example, the software allows recruiting consultants to manage multiple candidates, arrange interviews, follow up, evaluate candidate performance, and provide detailed reports on the recruiting process. In addition, the software offers advanced security features to protect candidate data, ensuring privacy and protecting company information. Paycom also offers first-class technical support to help recruiting consultants get the most out of the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Justin G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
It saved our HR team payroll time
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our organization has recently made the switch to Paycom from a previous payroll provider. The implementation staff was fantastic to work with. They paid close attention and were quick to respond. At every time we needed them, they were available to answer our questions and address our issues.
What is your favorite aspect of this product?
The new Paycom representative we were assigned is less helpful than the previous one. So far, this is the only problem we've seen with Paycom. We'd appreciate it if our newly allocated rep were more communicative.
What do you dislike most about this product?
There is a need to increase responsiveness and slow down the implementation process.
What recommendations would you give to someone considering this product?
Paycom excels at providing a centralized location for employees to view their various personal records. It's simple to use, both for employees and administrators. Following up effectively is one area where they can improve.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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