Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
7.6 /10
CX Score
7.6 /10
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Paycom
7.6 /10

What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology that supports every stage of employment. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its innovation and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Company Details

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Awards & Recognition

Paycom won the following awards in the Human Capital Management - Enterprise category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
75%
Conflict Resolution:
75%
Strategy & Innovation:
79%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

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9% Negative
8% Neutral
83% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 80

Document Management (DMS) Capabilities

88

Self-Service Applicant Portal​

88

Reporting and Analytics

88

Workforce Planning

82

Employee Record

82

Benefits Administration

82

Payroll Administration

81

Talent Management

81

Time and Attendance

80

Talent Acquisition

79

Position Management

79

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of IT Administration

83

Ease of Implementation

81

Quality of Features

81

Business Value Created

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

75

Ease of Customization

74

Paycom Reviews

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

EASY TO USE

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Andrea S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to run payroll on

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Very easy to run payroll on

What is your favorite aspect of this product?

Payroll processing

What recommendations would you give to someone considering this product?

Easy enough to run payroll on

Pros

  • Reliable
  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Do not recommend.

Likeliness to Recommend

1 /10

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

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