Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
7.6 /10
CX Score
7.6 /10
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Paycom
7.6 /10

What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology that supports every stage of employment. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its innovation and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Company Details

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Awards & Recognition

Paycom won the following awards in the Human Capital Management - Enterprise category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
75%
Conflict Resolution:
75%
Strategy & Innovation:
79%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

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9% Negative
8% Neutral
83% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 80

Document Management (DMS) Capabilities

88

Self-Service Applicant Portal​

88

Reporting and Analytics

88

Workforce Planning

82

Employee Record

82

Benefits Administration

82

Payroll Administration

81

Talent Management

81

Time and Attendance

80

Talent Acquisition

79

Position Management

79

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of IT Administration

83

Ease of Implementation

81

Quality of Features

81

Business Value Created

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

75

Ease of Customization

74

Paycom Reviews

martin k.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

Ideal HR platform

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

integrates with other softwares, mobile access, employer tracking, tax management services, management of documents in a secure manner, all payroll services, timely reporting and analytics.

What is your favorite aspect of this product?

tax management services that enables workers tax deductions, retirement processing services, automated payment of expenses, easy reports on expenditure, candidate tracker tools, compensation management services.

What do you dislike most about this product?

implementation is tiresome especially for first time users.

What recommendations would you give to someone considering this product?

decision making is one of the main traits an enterprise can have to be reach objective. try Paycom HCM, your wont regret.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Effective Product

Likeliness to Recommend

7 /10

Pros

  • Saves Time
  • Respectful
  • Fair
  • Security Protects

Deborah B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Paycom from other similar products?

Navigation is easy

What is your favorite aspect of this product?

Navigation is easy

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Don’t buy it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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