In Partnership With SelectHub
What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
HR Systems Interface
Direct Deposit
Benefits Calculation
Tax Form Preparation
Vacation and Leave Tracking
Taxation Deduction
Accounting Systems Interface
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Tax Credits
Org Chart
Reporting
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BETI
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom Reviews
joseph m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
ALL-in-one tool
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great with manager tracking tools for employee progress tracking and follow up. Automatic reminders and reports . Great built-in functionalities and a variety of them.
What is your favorite aspect of this product?
Easy to update and upgrade. Great UI and UX for users. Ease of implementation.
What do you dislike most about this product?
No free trial for training. Problems when uploading documents.
What recommendations would you give to someone considering this product?
You need this tool for employee management and workforce management.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Sakshi S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Paperless Onboarding, payroll processing
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paperless Onboarding, ease in payroll processing, easy to create reports, Services are upto the mark.Using Paycom is a pretty good experience overall. Other than being charged quite a lot in fees
What is your favorite aspect of this product?
A very Good tool for payroll management . i must say overall experience of Paycom has been satisfactory. It has a good user experience in this year from past 3 months using the same as its easy to navigate within the tool
What do you dislike most about this product?
All the products are much liked, nothing as such which has not been liked or not preferred
What recommendations would you give to someone considering this product?
Definitely recommended, very user friendly for payroll processing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sarah C.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Great for Payroll & Payroll Reporting
Likeliness to Recommend
What differentiates Paycom from other similar products?
Agents are always friendly and understanding; they have been through similar experiences and can help me work through problems without making me feel insane. Even though I may come across that way at first, I've found that talking to them is like talking to a therapist, and I always feel better afterward. Since I've been studying PayCom for the past few years, this sort of thing rarely occurs. When it occurs, however, it rocks my world.
What is your favorite aspect of this product?
The system is straightforward and gives users access to everything they need in one spot to be set up smoothly, benefiting both businesses and workers. While there is room for improvement, the ATS does serve its purpose. Paycom is a comprehensive human resources and payroll system that I also use for employee training, time tracking, and benefits administration. All the incentives necessary for a thriving workplace are built into this framework.
What do you dislike most about this product?
I recently switched representation, and while my new lawyer has been out of the office for the past two weeks, at least someone has been monitoring her emails. Getting back to me when I contact them via phone or email, even if someone else is assisting with my issue.
What recommendations would you give to someone considering this product?
Paycom is used for payroll, time tracking, employee scheduling, and performance reviews. Our client representative is quick to resolve any little problems that may arise. This payroll system is user-friendly and produces high-quality reports. A wonderful feature would be to have the principal supervisor and timesheet information pre-populated when a new employee is added. Superb customer service reps can make or break a company.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Continually Improving Product
Please tell us why you think this review should be flagged.
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