In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Paycom Reviews
Kennedy A.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Feb 2020
Efficient Solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Most tasks are automated unlike there competitors.
What is your favorite aspect of this product?
Tax deductions
What do you dislike most about this product?
Inadequate security of data
What recommendations would you give to someone considering this product?
Find comfort with excellent product.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
Joe D.
- Role: Human Resources
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Jun 2020
Paycom works like we need it and is stable.
Likeliness to Recommend
What differentiates Paycom from other similar products?
We only had a in house system before, Paycom works.
What is your favorite aspect of this product?
Ease of payroll.
What do you dislike most about this product?
None, It gives us all we need for our payroll.
What recommendations would you give to someone considering this product?
Get a demo of the product.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
E Mary C.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2020
Flexibility disappointing
Likeliness to Recommend
What differentiates Paycom from other similar products?
Was supposed to be more flexible. Not quite so for our strange little group
What is your favorite aspect of this product?
Personally the dashboard my staff created
What do you dislike most about this product?
Very hard to use multiple filters ans sorts
What recommendations would you give to someone considering this product?
Depends on their business. If you have many non standard procedures (albeit best practices) this can be limiting.
Pros
- Acts with Integrity
- Friendly Negotiation
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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