In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Paycom Reviews
Shrinivas K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Streamlining employee details
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM is efficient in storing the information of the workforce available in the company and also help in performance analysis and during payrolls
What is your favorite aspect of this product?
The user interface is well designed with a simple dashboard which can be used to filter and fetch the details of the employee quickly
What do you dislike most about this product?
The Sync between data backups take time and occur only at regular intervals in a day, if backup is to be restored the intermittent data could be lost
What recommendations would you give to someone considering this product?
A good payroll and HR solution which can seamlessly manage the workforce in an organisation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
David L.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Mar 2021
A simple system but lacking customization
Likeliness to Recommend
What differentiates Paycom from other similar products?
More data entry is required for similar result as a leading competitive brand; it's a bit cumbersome. Adding more clerical time to salaried workers' days is not what was intended.
What is your favorite aspect of this product?
The menu format is clear and friendly
What do you dislike most about this product?
The time entry is slow and cumbersome, and vacation accrual des not work with carry-over vacation days.
What recommendations would you give to someone considering this product?
Try a few programs out from an end user's perspective to be sure your company is making the right long-term cost decision.
Pros
- Security Protects
- Trustworthy
- Caring
- Respectful
Cons
- Less Productive
- Less Efficient Service
- Under Delivered
Please tell us why you think this review should be flagged.
martin k.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2020
Ideal HR platform
Likeliness to Recommend
What differentiates Paycom from other similar products?
integrates with other softwares, mobile access, employer tracking, tax management services, management of documents in a secure manner, all payroll services, timely reporting and analytics.
What is your favorite aspect of this product?
tax management services that enables workers tax deductions, retirement processing services, automated payment of expenses, easy reports on expenditure, candidate tracker tools, compensation management services.
What do you dislike most about this product?
implementation is tiresome especially for first time users.
What recommendations would you give to someone considering this product?
decision making is one of the main traits an enterprise can have to be reach objective. try Paycom HCM, your wont regret.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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