In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Paycom Reviews
Justin M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2021
Easy to use mobile application
Likeliness to Recommend
What differentiates Paycom from other similar products?
All in one solution
What is your favorite aspect of this product?
streamlined time off process
What do you dislike most about this product?
the product works very well
What recommendations would you give to someone considering this product?
consolidated the HR experience
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Caitlynn D.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Easy to navigate for all users!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM automates just about all processes as well as integrates with other products which is a unique feature compared to most other products for the price. Through the automated processes we are able to stay up to date and have correct data.
What is your favorite aspect of this product?
The training resources are endless with Paycom which has aided all users. The user interface is beautiful and easy to learn how to use for both HR, management and employees. I love how Paycom is always updating their software and the fact it can be used on multiple platforms and devices.
What do you dislike most about this product?
There is nothing I dislike about Paycom.
What recommendations would you give to someone considering this product?
Paycom is very user friendly, easy to learn, and very innovative so this would be an excellent product for anyone with employees. Employees have access to information relevant and accessible to them, managers can make updates, and HR can automate processes needed on their end. Overall a great product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jamaal D.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Paycom streamlines everything!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM is different than most products because just about everything is included whereas most other products have to have separate products for different items. With everything being in one place, it makes most processes run much more smoothly and efficiently.
What is your favorite aspect of this product?
Paycom HCM offers systemwide integration. If you enter or change something in one place, it is updated anywhere else relevant so less data re-entry. Employees also have the ability to make changes on their end which cuts down HR employee's time.
What do you dislike most about this product?
About a year ago I disliked the mobile app user interface, however, I can tell it's been updated making viewing items much easier, so I currently have no complaints! This goes to show they care about client's complaints and concerns and make a change.
What recommendations would you give to someone considering this product?
Any business that has employees would greatly benefit from Paycom. Employees can clock in/out, complete onboarding tasks, enroll in benefits, request PTO, submit reimbursements and view schedules. Managers/HR can update promotions/pay, submit feedback, run reports, view financials, and much more!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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