In Partnership With SelectHub
What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
HR Systems Interface
Direct Deposit
Benefits Calculation
Tax Form Preparation
Vacation and Leave Tracking
Taxation Deduction
Accounting Systems Interface
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Tax Credits
Org Chart
Reporting
GONE
BETI
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom Reviews
Amie W.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
Excellent software.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our employees can easily handle their personal tax, check their salary, access evaluations, and other things with Paycom. Our enrollment period procedure is very efficient, quick, and easy to utilize. We are making greater use of the tools Paycom offers, such exit questionnaires, to automate and do monitoring for this purpose. The best customer service is also provided.
What is your favorite aspect of this product?
Its platform is completely integrated from a single source and does not rely on additional outside vendor resources, and both the smartphone app and user interface are very simple to use. I'm happy with the reporting tools there. Many benefit procedures were unavailable before we switched to Paycom. Now that we can manage every aspect of it within the system, we can be sure that we are also in compliance.
What do you dislike most about this product?
The chosen representative appears to change frequently. Although it takes some time to get used to each of them, we have been pleased with their support. Additionally, it appears that costs are rising due to new capabilities we don't usually require.
What recommendations would you give to someone considering this product?
The transparency of HRIS duties is improved, communications is streamlined, and compliance automation is better controlled thanks to single-database solutions. As their technology, according to what I understand, is internally developed naturally rather than through organization mergers, Paycom has helped to improve on these aspects. This program has helped our staff members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Cindy R.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2022
Robust Infrastructure with Top-Notch Support
Likeliness to Recommend
What differentiates Paycom from other similar products?
To put it simply, Paycom is a breeze to use. There's no need for any instruction. In addition, it merges other HR processes, including timekeeping, absence management, benefits enrollment, payroll, performance evaluations, and training checklists, into a single interface. Since it offers up-to-date data whenever needed, using Paycom is identical to doing it without it.
What is your favorite aspect of this product?
The best part about Paycom is the responsiveness of its customer support team. What I enjoy most is that requests for time off can be submitted and accepted with the convenience of a mouse click. The Paycom HR suite is an integrated system for managing employees that encourages creative thinking inside HR departments. The payroll system is user-friendly, and importing files for journal vouchers into the accounting software are simple to prepare.
What do you dislike most about this product?
There is not much that I hate about this product. The support staff isn't always consistent with the help they provide. There is a lack of preparation to offer solutions to my issues and information on my concerns. They are usually quite good. However, updates sometimes need extra administrative tasks like re-creating procedures or similar things.
What recommendations would you give to someone considering this product?
Paycom is used for all human resources needs, including payroll, time and attendance tracking, and performance reviews. I can track workers' time and attendance with the help of Paycom. Paycom frees our managers from time-consuming administrative tasks to better serve the organization. When looking for a comprehensive Human Resources, Payroll, and Employee Management solution, Paycom is what I would suggest.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Danielle F.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2022
We will not leave Paycom again!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is more intuitive than any payroll and timekeeping platform I've used, and is far more efficient than those offered by other PEOs.
What is your favorite aspect of this product?
Payroll is so easy to run, and virtually automated. However, timekeeping is still the best product Paycom has. Oh, and report writing with Paycom is a cinch!
What do you dislike most about this product?
ironically, the help menus are the most difficult to use. Luckily you don't need them often!
What recommendations would you give to someone considering this product?
Paycom, contrary to other PEO platforms, actually does what it says it will do. You do not have log in to supplemental and third party sites. When you are in Paycom, you are working in Paycom!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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