Paycom Logo Award Winner Product Badge
Paycom Logo Award Winner Product Badge
Paycom

Paycom

Composite Score
8.6 /10
CX Score
8.8 /10

What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology that supports every stage of employment. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its innovation and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Company Details

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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
4% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Security Protects
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

87

Direct Deposit

86

Benefits Calculation

85

HR Systems Interface

85

Tax Form Preparation

85

Accounting Systems Interface

84

Taxation Deduction

83

Vacation and Leave Tracking

83

Retirement Plan Tracking

81

Self Service Portal

81

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Ease of Data Integration

85

Breadth of Features

85

Quality of Features

85

Business Value Created

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Customization

79

Paycom Reviews

Ndumiso Theo N.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product but needs to have more developments

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Paycom empowers employees to manage their own HR data, such as personal details, benefits enrollment, and payroll adjustments.

What is your favorite aspect of this product?

Paycom offers a single software solution where payroll, HR, talent acquisition, time management, and benefits administration are all seamlessly integrated.

What do you dislike most about this product?

There is no offline Access that allows employees to clock in/out or view pay stubs offline, with data syncing once they reconnect to the internet.

What recommendations would you give to someone considering this product?

Identify your primary needs (e.g., payroll, benefits administration, compliance tracking, talent management). Paycom is an all-in-one platform, but make sure it addresses your specific pain points.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremy S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Get the Bang for Your Buck!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

One database and all the modules talk to each other.

What is your favorite aspect of this product?

Built from the top down, but with the "whole enchilada" in mind.

What do you dislike most about this product?

Sometimes not all screens are intuitive.

What recommendations would you give to someone considering this product?

Your implementation time will be a lot of work, but it's worth it in the end.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deepthi R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

One of the best Payroll tool.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It offers integrated solutions for payroll, HR management, talent management and time and labor management, all within a single system and reduces the need for integrating with 3rd party tools. Paycom also facilitates employee self-service, allowing employees to manage their own HR data independently.

What is your favorite aspect of this product?

I provides employee self service functionality. By enabling employees to manage their own HR data, like updating personal information, checking their paystubs, even managing their benefits, updating attendance, it greatly reduces the administrative burden on HR folks. This not only empowers employees but also allows HR teams to focus on more strategic initiatives rather than getting bogged down with day to day administrative tasks.

What do you dislike most about this product?

It could improve its user interface design which is pretty outdated.

What recommendations would you give to someone considering this product?

If you're considering Paycom, ensure it aligns with your business needs, especially for integrating payroll, HR and talent management. Leverage its employee self-service to reduce administrative tasks. Try demo sessions to assess usability, check compatibility with your existing tools and evaluate customer support and user interface.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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