Oracle

Oracle NetSuite ERP

Composite Score

7.5 /10

CX Score

7.7 /10

100 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

98 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 78%
Negotiation and Contract:: 62%
Conflict Resolution:: 77%
Strategy & Innovation:: 69%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

4% Negative

14% Neutral

82% Positive

Pros

Reliable
Respectful
Caring
Trustworthy

Feature Ratings

Average 78

Accounting and Financial Management

Governance Risk and Compliance

Industry Specific Capabilities

Supply Chain Management

Service Management

Human Capital Management

Procurement Management

Job and Project Management

Analytics and Reporting

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Average 76

Business Value Created

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

Score 7.9

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

John L.

Role: Operations
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Good looking interface. Good for financial data. .

Likeliness to Recommend

1 /10

What differentiates Oracle NetSuite ERP from other similar products?

Pretty interface

What is your favorite aspect of this product?

The look of the interface

What do you dislike most about this product?

Poor functionality handling inventory and BOMs

What recommendations would you give to someone considering this product?

Best of you are operating a webstore

Pros

Trustworthy
Effective Service
Caring
Saves Time

Cons

Inhibits Innovation
Slower Product Innovation
Security Frustrates

Alex B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Solid performance with room for improvement.

Likeliness to Recommend

10 /10

What recommendations would you give to someone considering this product?

Research customer reviews, compare similar products, ensure it meets your needs, and check the warranty and return policy before purchasing.

Pros

Reliable
Inspires Innovation
Includes Product Enhancements
Helps Innovate

Heath B.

Role: Finance
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

NetSuite is a great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

Overall, NetSuite is a great ERP system for our company, and is easily customized to fit our business needs.

What is your favorite aspect of this product?

Netsuite is a great product with a lot of capabilities and customization. Every process we strugged with from our previous ERP system, they were able to implement a solution and customize to fit our needs.

What do you dislike most about this product?

NetSuite is expensive, it was the most expensive ERP system we looked at. Then they charge you for every additional module, or any customization on top of their out-of-the box package. They also charge you for support hours so it can get very expensive. They did not have a great reporting package included, so we had to purchase a separate reporting system.

What recommendations would you give to someone considering this product?

Overall, we are very happy with NetSuite but it is one of the most expensive systems out on the market.

Pros

Reliable
Enables Productivity
Acts with Integrity
Security Protects

Cons

Vendor Friendly Policies
Charges for Enhancements
Less Generous

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Oracle NetSuite ERP Ratings

80 Likeliness to Recommend

98 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

John L.

Good looking interface. Good for financial data. .

Likeliness to Recommend

Pros

Cons

Alex B.

Solid performance with room for improvement.

Likeliness to Recommend

Pros

Heath B.

NetSuite is a great product, but a bit pricey

Likeliness to Recommend

Pros

Cons

Most Popular Oracle NetSuite ERP Comparisons

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Epicor Kinetic

1
Since last award

Feature Ratings

Accounting and Financial Management

Governance Risk and Compliance

Industry Specific Capabilities

Supply Chain Management

Service Management

Human Capital Management

Procurement Management

Job and Project Management

Analytics and Reporting

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement