Oracle

Oracle NetSuite ERP

Composite Score

7.2 /10

CX Score

7.7 /10

10 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details

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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 97%
Conflict Resolution:: 98%
Strategy & Innovation:: 87%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 78

Supply Chain Management

Analytics and Reporting

Customer Relationship Management

Accounting and Financial Management

Procurement Management

Production Management

Ingredients Documentation Management

Recipe Management

Inventory Management

Workforce Management

Shelf Life Control

Vendor Capability Ratings

Average 76

Ease of Implementation

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Also Featured in...

Core Financial Management

Score 7.9

View Oracle NetSuite ERP in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.5

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Role: Sales Marketing
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Fantastic product, highly recommended.

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Saves Time
Client Friendly Policies
Fair

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Need Assistance?

Oracle NetSuite ERP Ratings

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Production Management Includes production tracking, production planning, and production visibility.

Ingredients Documentation Management Ability to manage the documentation around ingredients in food manufacturing

Recipe Management Ability to manage and coordinate recipes

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Shelf Life Control Ability to view and manage inventory with a shelf life

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Core Financial Management

Enterprise Resource Planning - Midmarket

Oracle NetSuite ERP Reviews

Fantastic product, highly recommended.

Likeliness to Recommend

Pros

Feature Ratings

Supply Chain Management

Analytics and Reporting

Customer Relationship Management

Accounting and Financial Management

Procurement Management

Production Management

Ingredients Documentation Management

Recipe Management

Inventory Management

Workforce Management

Shelf Life Control

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of Data Integration