Oracle

Oracle NetSuite ERP

Composite Score

7.8 /10

CX Score

8.1 /10

32 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details

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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Acts with Integrity
Continually Improving Product
Effective Service

Feature Ratings

Average 82

Order Management

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Financial Reporting and Consolidation

Reporting and Analytics

Financial Analytics

Fixed Assets

Integration APIs

Tax Management

Cash Management

Vendor Capability Ratings

Average 80

Business Value Created

Vendor Support

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 7.6

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Alice S.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Robotic process automation platform.

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

One of the characteristics I like best about the platform is that users may always open new tabs or windows to access other screens or views. The characteristic of this system that I like is how readily it can be adjusted; as users, we can make the design match our needs and adapt as circumstances change, allowing you to expand your business as it expands.One of the characteristics I like best about the platform is that users may always open new tabs or windows to access other screens or views. The characteristic of this system that I like is how readily it can be adjusted; as users, we can make the design match our needs and adapt as circums

What is your favorite aspect of this product?

It's critical that NetSuite provides robust reporting and search features. Another reason I appreciate it so much is the possibility of combining suite programs to increase capabilities, such as tax, warehouse management, application automation, etc. Another benefit is that you may access the cloud from any place and on any device, making it simple to access your data even if your connection is lost.

What do you dislike most about this product?

I can't think of anything that disturbs me about the platform, even though it doesn't seem very cutting-edge, and I am satisfied with the outcomes of any surgery I have used it for. You will be able to use numerous automation as soon as you get through the initial learning curve, which I found to be relatively short.

What recommendations would you give to someone considering this product?

The most powerful and adaptable system I've ever used for CRM is Oracle NetSuite CRM, which we utilize. We have been managing our accounts, contacts, opportunities, and clients using our CRM since the beginning. Because Oracle NetSuite CRM featured every feature we needed, it was the most excellent CRM we could find.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Great ERP product

Likeliness to Recommend

8 /10

Pros

Trustworthy
Helps Innovate
Reliable
Performance Enhancing

Rick H.

Role: Sales Marketing
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Extraordinary capabilities but a lot of work

Likeliness to Recommend

7 /10

What differentiates Oracle NetSuite ERP from other similar products?

At the time we bought it there was nothing like it for small business. The landscape may. have changed but it met our needs(and then some).

What is your favorite aspect of this product?

This single platform covered all our business operations on a single platform plugging many gaps were data was lost.

What do you dislike most about this product?

There is very little tailoring available in UX, forms, reports or even emails. Integration with other platforms tens to be difficult and expensive and extra modules are hugely expensive.

What recommendations would you give to someone considering this product?

Do the deep dive. At the time I signed on there were really no options on the market at this price point hopefully that has changed in 15 years.

Pros

Reliable
Enables Productivity
Acts with Integrity
Transparent

Cons

Wastes Time
Less Efficient Service
Under Delivered

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

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Awards & Recognition

Oracle NetSuite ERP Ratings

83 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Automates the process of quote-to-cash which is the taking, organizing, tracking and fulfillment of purchase requests of a company's products or services.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Financial Reporting and Consolidation Timely access to financial data and financial information in the forms of reports or online. Financial reporting is generated in specific periods.

Reporting and Analytics Includes historical & real-time dashboard visualizations, detailed & summary reporting, sales forecasting & easy data extraction for data analysis.

Financial Analytics Ability to plan, track, report and analyze financial results and implications at an individual project or department level.

Fixed Assets Support for asset registration, classification, retirement and disposal and support of depreciation methods and GL integration.

Integration APIs Ability of the solution to integrate with other enterprise functions.

Tax Management Automates the process for calculating and filing taxes on behalf of the corporation.

Cash Management Ability to effectively mange and control the cash cycle of the organization and ensure the organization has sufficient cash to meet its obligations.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Midmarket

Oracle NetSuite ERP Reviews

Alice S.

Robotic process automation platform.

Likeliness to Recommend

Pros

Great ERP product

Likeliness to Recommend

Pros

Rick H.

Extraordinary capabilities but a lot of work

Likeliness to Recommend

Pros

Cons

Feature Ratings

Order Management

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Financial Reporting and Consolidation

Reporting and Analytics

Financial Analytics

Fixed Assets

Integration APIs

Tax Management

Cash Management

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness