What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Oracle NetSuite ERP won the following awards in the Core Financial Management category

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 82

Order Management

91

Accounts Payable Purchase Orders

89

General Ledger Chart of Accounts

86

Accounts Receivable Invoicing

85

Financial Reporting and Consolidation

85

Financial Analytics

83

Reporting and Analytics

83

Fixed Assets

81

Integration APIs

80

Cash Management

78

Tax Management

78

Vendor Capability Ratings

Average 81

Vendor Support

85

Business Value Created

84

Ease of IT Administration

83

Quality of Features

82

Ease of Data Integration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Ease of Implementation

79

Availability and Quality of Training

78

Usability and Intuitiveness

74

Oracle NetSuite ERP Reviews

Heath B.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

NetSuite is a great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

Overall, NetSuite is a great ERP system for our company, and is easily customized to fit our business needs.

What is your favorite aspect of this product?

Netsuite is a great product with a lot of capabilities and customization. Every process we strugged with from our previous ERP system, they were able to implement a solution and customize to fit our needs.

What do you dislike most about this product?

NetSuite is expensive, it was the most expensive ERP system we looked at. Then they charge you for every additional module, or any customization on top of their out-of-the box package. They also charge you for support hours so it can get very expensive. They did not have a great reporting package included, so we had to purchase a separate reporting system.

What recommendations would you give to someone considering this product?

Overall, we are very happy with NetSuite but it is one of the most expensive systems out on the market.

Pros

  • Reliable
  • Enables Productivity
  • Acts with Integrity
  • Security Protects

Cons

  • Vendor Friendly Policies
  • Charges for Enhancements
  • Less Generous
  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Oracle NetSuite ERP from an Accountant's POV

Likeliness to Recommend

8 /10

Pros

  • Fair
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

Suhani P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple and effective ERP tool

Likeliness to Recommend

8 /10

What differentiates Oracle NetSuite ERP from other similar products?

Being a cloud-hosted system makes maintenance and support much easier. It allows for a lot of customization for our needs, so it can grow with you as your business scales. You can modify it as much as you want to adapt it to the particular needs of your company. You can write javascript inside it to fully automate so many business processes and apply business logic. If the company did not have internal IT support, NetSuite has that coverage as well. If the company would also like to have a NetSuite expert on their payroll, NetSuite does not hide their source code and can teach their administrators how to use and create procedures for the indi

What is your favorite aspect of this product?

I like that you can customize the general ledger processes to suit a variety of operational and financial requirements. I love that the user experience is very consistent and intuitive, making NetSuite training quick and easy. I like that you can add different modules/components as your business needs them. I like that we have also developed many customizations, automations and even new modules that integrate with the native processes. I like that it has modules that work together to manage everything from sales quotes to billing to purchasing to financial reporting. I love that it can be customized for the client's trading platform.

What do you dislike most about this product?

It is very complex to handle and the configuration is a long and tedious process. But once you get past the initial learning curve, there are plenty of automations you can use to reduce your manual workload. Reporting needs to be simplified further, for example we need to create payroll reports; however, we are unable to create custom reports for state or third-party reporting. The platform may seem bland and not as modern as other ERP or CRM platforms, but it's really not a big deal.

What recommendations would you give to someone considering this product?

1) Since it cloud based, you can use it from anywhere and on any device 2) Saving on installation and maintenance cost 3) User Interface is nice, you can customized your Dashboard. Streamlined our billing process and made things a lot easier across all our various vendors. Customization was always a plus. It would cost extra but it seemed like there was always a custom solution available. Take the time to understand the product and become well versed in how it works. It will make things easier for yourself down the road. Netsuite is a complex system that requires a lot of training to become proficient. Improve compliance & risk management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing