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What is Oracle NetSuite ERP?
NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
3
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle NetSuite ERP?
Pros
- Reliable
- Acts with Integrity
- Continually Improving Product
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Accounts Receivable Invoicing
Financial Reporting and Consolidation
Financial Analytics
Reporting and Analytics
Fixed Assets
Integration APIs
Cash Management
Tax Management
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
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Oracle NetSuite ERP Reviews
Heath B.
- Role: Finance
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jul 2024
NetSuite is a great product, but a bit pricey
Likeliness to Recommend
What differentiates Oracle NetSuite ERP from other similar products?
Overall, NetSuite is a great ERP system for our company, and is easily customized to fit our business needs.
What is your favorite aspect of this product?
Netsuite is a great product with a lot of capabilities and customization. Every process we strugged with from our previous ERP system, they were able to implement a solution and customize to fit our needs.
What do you dislike most about this product?
NetSuite is expensive, it was the most expensive ERP system we looked at. Then they charge you for every additional module, or any customization on top of their out-of-the box package. They also charge you for support hours so it can get very expensive. They did not have a great reporting package included, so we had to purchase a separate reporting system.
What recommendations would you give to someone considering this product?
Overall, we are very happy with NetSuite but it is one of the most expensive systems out on the market.
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Security Protects
Cons
- Vendor Friendly Policies
- Charges for Enhancements
- Less Generous
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Oracle NetSuite ERP from an Accountant's POV
Likeliness to Recommend
Pros
- Fair
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Suhani P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Simple and effective ERP tool
Likeliness to Recommend
What differentiates Oracle NetSuite ERP from other similar products?
Being a cloud-hosted system makes maintenance and support much easier. It allows for a lot of customization for our needs, so it can grow with you as your business scales. You can modify it as much as you want to adapt it to the particular needs of your company. You can write javascript inside it to fully automate so many business processes and apply business logic. If the company did not have internal IT support, NetSuite has that coverage as well. If the company would also like to have a NetSuite expert on their payroll, NetSuite does not hide their source code and can teach their administrators how to use and create procedures for the indi
What is your favorite aspect of this product?
I like that you can customize the general ledger processes to suit a variety of operational and financial requirements. I love that the user experience is very consistent and intuitive, making NetSuite training quick and easy. I like that you can add different modules/components as your business needs them. I like that we have also developed many customizations, automations and even new modules that integrate with the native processes. I like that it has modules that work together to manage everything from sales quotes to billing to purchasing to financial reporting. I love that it can be customized for the client's trading platform.
What do you dislike most about this product?
It is very complex to handle and the configuration is a long and tedious process. But once you get past the initial learning curve, there are plenty of automations you can use to reduce your manual workload. Reporting needs to be simplified further, for example we need to create payroll reports; however, we are unable to create custom reports for state or third-party reporting. The platform may seem bland and not as modern as other ERP or CRM platforms, but it's really not a big deal.
What recommendations would you give to someone considering this product?
1) Since it cloud based, you can use it from anywhere and on any device 2) Saving on installation and maintenance cost 3) User Interface is nice, you can customized your Dashboard. Streamlined our billing process and made things a lot easier across all our various vendors. Customization was always a plus. It would cost extra but it seemed like there was always a custom solution available. Take the time to understand the product and become well versed in how it works. It will make things easier for yourself down the road. Netsuite is a complex system that requires a lot of training to become proficient. Improve compliance & risk management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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