Oracle

Oracle NetSuite ERP

Composite Score

7.9 /10

CX Score

8.2 /10

35 Reviews Write a Review

Claim Software

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 80%
Conflict Resolution:: 90%
Strategy & Innovation:: 83%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

0% Negative

8% Neutral

92% Positive

Pros

Reliable
Acts with Integrity
Continually Improving Product
Effective Service

Feature Ratings

Average 82

Order Management

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Financial Reporting and Consolidation

Financial Analytics

Reporting and Analytics

Fixed Assets

Integration APIs

Tax Management

Budgeting Forecasting

Vendor Capability Ratings

Average 81

Vendor Support

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 7.5

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Role: Industry Specific Role
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2024

Interface takes some getting used to

Likeliness to Recommend

7 /10

Pros

Reliable
Enables Productivity
Security Protects
Performance Enhancing

Heath B.

Role: Finance
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

NetSuite is a great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

Overall, NetSuite is a great ERP system for our company, and is easily customized to fit our business needs.

What is your favorite aspect of this product?

Netsuite is a great product with a lot of capabilities and customization. Every process we strugged with from our previous ERP system, they were able to implement a solution and customize to fit our needs.

What do you dislike most about this product?

NetSuite is expensive, it was the most expensive ERP system we looked at. Then they charge you for every additional module, or any customization on top of their out-of-the box package. They also charge you for support hours so it can get very expensive. They did not have a great reporting package included, so we had to purchase a separate reporting system.

What recommendations would you give to someone considering this product?

Overall, we are very happy with NetSuite but it is one of the most expensive systems out on the market.

Pros

Reliable
Enables Productivity
Acts with Integrity
Security Protects

Cons

Vendor Friendly Policies
Charges for Enhancements
Less Generous

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Oracle NetSuite ERP from an Accountant's POV

Likeliness to Recommend

8 /10

Pros

Fair
Appreciates Incumbent Status
Helps Innovate
Continually Improving Product

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Need Assistance?

Awards & Recognition

Oracle NetSuite ERP Ratings

86 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Automates the process of quote-to-cash which is the taking, organizing, tracking and fulfillment of purchase requests of a company's products or services.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Financial Reporting and Consolidation Timely access to financial data and financial information in the forms of reports or online. Financial reporting is generated in specific periods.

Financial Analytics Ability to plan, track, report and analyze financial results and implications at an individual project or department level.

Reporting and Analytics Includes historical & real-time dashboard visualizations, detailed & summary reporting, sales forecasting & easy data extraction for data analysis.

Fixed Assets Support for asset registration, classification, retirement and disposal and support of depreciation methods and GL integration.

Integration APIs Ability of the solution to integrate with other enterprise functions.

Tax Management Automates the process for calculating and filing taxes on behalf of the corporation.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Midmarket

Oracle NetSuite ERP Reviews

Interface takes some getting used to

Likeliness to Recommend

Pros

Heath B.

NetSuite is a great product, but a bit pricey

Likeliness to Recommend

Pros

Cons

Oracle NetSuite ERP from an Accountant's POV

Likeliness to Recommend

Pros

Feature Ratings

Order Management

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Financial Reporting and Consolidation

Financial Analytics

Reporting and Analytics

Fixed Assets

Integration APIs

Tax Management

Budgeting Forecasting

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness