Oracle

Oracle NetSuite ERP

Composite Score

7.5 /10

CX Score

7.7 /10

100 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

98 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

4% Negative

14% Neutral

82% Positive

Pros

Reliable
Respectful
Caring
Trustworthy

Feature Ratings

Average 78

Accounting and Financial Management

Governance Risk and Compliance

Industry Specific Capabilities

Supply Chain Management

Service Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Average 76

Business Value Created

Quality of Features

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

Score 7.9

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Jeff L.

Role: Finance
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Good value although limited if FP&A is important

Likeliness to Recommend

7 /10

What differentiates Oracle NetSuite ERP from other similar products?

Functionality at the price point

What is your favorite aspect of this product?

Good client services team

What do you dislike most about this product?

Difficult to integrate with other tools; difficult to create dimensions that business users/ FP&A desire

What recommendations would you give to someone considering this product?

Consider the amount of third party consulting and coding spend required to fully integrate with FP&A tools and SalesForce (CRM)

Pros

Respectful
Acts with Integrity
Security Protects
Reliable

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Qual A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Scalable, robust but difficult to customize.

Likeliness to Recommend

7 /10

What differentiates Oracle NetSuite ERP from other similar products?

-Netsuite joins core accounting with real-time financials. It facilitates easy integration with third party apps like ADP Workforce-Now, to link timesheets with leave management system. -All modules draw data from a single database, this reduces data entry & retrieval errors. -Dedicated Employee center contains dashboards that display time summary, billing, benefits, hierarchy & other vital information. -Application can handle large data sizes pretty easily which makes it a decent choice for large firms. -They offer customization and organizational branding on the product during the implementation phase.

What is your favorite aspect of this product?

Scalability makes it a product for the long run. Employee timesheets can be linked and audited across client invoices as they are under the same umbrella. The product can be customized during the implementation phase with the help of the vendor, but it takes a lot of time & effort if you choose to do it later on.

What do you dislike most about this product?

-Customization at a later stage is a lot more difficult than we estimated. -All approval workflows take a lot of time. -Unknown integration errors with 3rd party applications require vendor support.

What recommendations would you give to someone considering this product?

Sort out all your customization and branding needs before the implementation phase.

Pros

Respectful
Effective Service
Transparent
Security Protects

Cons

Commodity Features
Slower Product Innovation
Less Caring

Neeraj G.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Good ERP tool to enhance productivity

Likeliness to Recommend

8 /10

What differentiates Oracle NetSuite ERP from other similar products?

Strong integration interface and framework

What is your favorite aspect of this product?

It covers wide range of business processes thereby providing all in one solution

What do you dislike most about this product?

Complex implementation and higher on the cost side

What recommendations would you give to someone considering this product?

Real Time visibility into business operations helping make better and informed decisions.

Pros

Client's Interest First
Helps Innovate
Reliable
Performance Enhancing

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Oracle NetSuite ERP Ratings

80 Likeliness to Recommend

98 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

Jeff L.

Good value although limited if FP&A is important

Likeliness to Recommend

Pros

Cons

Qual A.

Scalable, robust but difficult to customize.

Likeliness to Recommend

Pros

Cons

Neeraj G.

Good ERP tool to enhance productivity

Likeliness to Recommend

Pros

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Epicor Kinetic

1
Since last award

Feature Ratings

Accounting and Financial Management

Governance Risk and Compliance

Industry Specific Capabilities

Supply Chain Management

Service Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement