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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Workflow Management

85

Hierarchical Task Management

85

Dependency and Milestone Tracking

81

Resource Management

80

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Ease of Customization

85

Quality of Features

84

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Lukman I.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Very sophisticated!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It is very versatile.

What is your favorite aspect of this product?

I love that you can build a digital business off of Notion.

What do you dislike most about this product?

Nothing really, it serves my needs.

What recommendations would you give to someone considering this product?

It's the best choice you will make for your productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Neetu B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

the all in one workspace design

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

notion allows you take notes organize tasks and collaborate on one platform unlike trello

What is your favorite aspect of this product?

the new ai features generate information and ideas depending on your commands

What do you dislike most about this product?

learning how the site operates can be difficult for new users

What recommendations would you give to someone considering this product?

good for project-management groups that need flexibility

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Elsa A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Notion is flexible but may overwhelm newbies.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion stands out as an all in one workspace that combines note-taking task management and databases in one place. Its customizable templates and block-based editing make it easy for users to create tailored workflows and collaborate effectively.

What is your favorite aspect of this product?

One of the best aspects of Notion is its flexibility. The ability to create custom templates and organize information in various format like tables, boards, and list makes it adaptable to different needs, whether for personal projects or team collaboration.

What do you dislike most about this product?

One common criticism of Notion is its steep learning curve, especially for new users. The wide range of features and customization options can be overwhelming, making it difficult to get started without some guidance.

What recommendations would you give to someone considering this product?

For someone considering Notion, I recommend starting with its official tutorials and templates to get familiar with the interface. Take your time exploring its features, and focus on one use case at a time, whether it’s note taking or project management. Joining the community forums can also provide helpful tips and inspiration from other users.

Pros

  • Unique Features
  • Effective Service
  • Caring
  • Saves Time

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