Notion Labs

Notion

Composite Score

8.7 /10

CX Score

9.1 /10

38 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the AI Writing Assistants category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 89%
Conflict Resolution:: 94%
Strategy & Innovation:: 94%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative

3% Neutral

97% Positive

Pros

Security Protects
Helps Innovate
Respectful
Includes Product Enhancements

Feature Ratings

Average 83

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Topic Generator

Long Form Content Generation

Integration

Collaboration

Customization

Templates

Style and Tone Suggestions

Article Summarizer

Text Personalization

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Also Featured in...

Project Management - Enterprise

Score 8.9

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Notion Reviews

Samson O.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A Useful, All-in-One Workspace

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion is a go-to platform for notes, tasks, and databases, which allows one to organize everything in one place. Unlike other apps, it’s highly flexible, allowing you to customize pages and link information in unique ways. Also, with the inclusion of AI, it becomes even easier.

What is your favorite aspect of this product?

It's flexibility and ease of customization. I also love the AI part of it.

What do you dislike most about this product?

Understanding notion at first can be daunting. But once you get the hang of it, you're all set.

What recommendations would you give to someone considering this product?

Fully understanding notion took a while. I'd advise the individual to take it slow and start using notion for small tasks at first. YouTube can be helpful for learning how to use it

Pros

Enables Productivity
Inspires Innovation
Helps Innovate
Continually Improving Product

Victor A.

Role: Information Technology
Industry: Biotechnology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

The Library for notion AI integration

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

It helps to centralize all my information like note-taking, task management, calendars, reminders, collaboration, web clipping etc

What is your favorite aspect of this product?

It is a versatile tool that goes beyond traditional note-taking and productivity, It is a project management space where you can think, write, and plan — everything in your head

What do you dislike most about this product?

It is overwhelming to use, so many different types of blocks and templates are available that it can be hard to know where to start

What recommendations would you give to someone considering this product?

It's flexible, powerful, and you can do pretty much a lot with it

Pros

Reliable
Efficient Service
Saves Time
Client Friendly Policies

Cons

Vendor's Interest First
Under Delivered
Less Friendly Negotiation

Max v.

Role: Industry Specific Role
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Notion is simply fantastic to use

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It's a beautiful product with high customization capabilities

What is your favorite aspect of this product?

I love crafting dashboards and views that are taylored to my teams needs

What do you dislike most about this product?

there's nothing that I don't like about notion

What recommendations would you give to someone considering this product?

notion has a bit of an onramp period, so train people on how to use notion effectively. try not to over engineer it in the beginning - the temptation is big to spend too much time on making notion fit your use case 100%, but remember that notion is a tool that should work for you, rather than you working for notion.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Notion

What is Notion?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

Notion Ratings

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Notion?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Topic Generator Supply of outlines, perspectives, and brainstorming options for proposed ideas.

Long Form Content Generation Prompt content creation with a single word or basic instructions and receive a list of fully-drafted responses.

Integration Customize existing to include Word/Google docs.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Customization Allows users to customize the writing assistant's suggestions based on their specific writing style or preferences.

Templates Templates that have options to form blog posts and articles, social media posts, paid ads, emails, or product descriptions for any content needs.

Style and Tone Suggestions Ensures consistent brand identity across all content and that all work remains true to the brand's pre-established voice.

Article Summarizer Receive summaries of any type of content, followed by drafted responses to content-specific prompts.

Text Personalization Generate different versions of existing text to find the most effective wording for specific situations, and expected traffic based on competitor data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Management - Enterprise

Notion Reviews

Samson O.

A Useful, All-in-One Workspace

Likeliness to Recommend

Pros

Victor A.

The Library for notion AI integration

Likeliness to Recommend

Pros

Cons

Max v.

Notion is simply fantastic to use

Likeliness to Recommend

Pros

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