Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

114 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 91%
Conflict Resolution:: 92%
Strategy & Innovation:: 92%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Unique Features
Respectful

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Mobile Access

Workflow Management

Hierarchical Task Management

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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AI Writing Assistants

Score 8.8

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Notion Reviews

Akshat A.

Role: Sales Marketing
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic product for beginners

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The features are best

What is your favorite aspect of this product?

Features are amazing

What do you dislike most about this product?

The server stucks sometimes

What recommendations would you give to someone considering this product?

Best product for beginners

Pros

Reliable
Performance Enhancing
Unique Features
Caring

Liticia Jeannette M.

Role: Student Academic
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Juan Sebastian U.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

One Stop Shop for Productivity - Startups LoveIt

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Is a One Stop Shop for high productivity. Needs a easy collaborative central knowledge database, Notion does it better than Confluence/Attlassian, does you need project/product or any business process management, Notion does it better (with enough customization) than Asana or similars, do you need to produce content, edit it, translate, the integration with AI (LLMs) is so useful. Notion is highly customizable therefore needs a learning curve from organization and company perspective, but once the company understands it is very useful to navigate and share all knowledge across the company.

What is your favorite aspect of this product?

Currently, the AI embedded features either to produce or edit content in the databases, but also in the search using AI. I think that is a perfect complement to all the workflows any user can have in Notion. I think Microsoft paywall of Copilot to only big enterprises paying for the feature and don't making it accesible to SMBs and even standard consumers is a mistake, and here is where Notion shines in my day to day workflows.

What do you dislike most about this product?

I think there is a little bit to improve in the UI and how to facilitate the learning curve of users that are coming to Notion for the first time. It takes a little bit of patience to begin to understand how it works and the tons of features it has to make it work wonderful.

What recommendations would you give to someone considering this product?

Keep improving UI, focus on enabling users on how to use the platform directly from it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Notion Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

2 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

AI Writing Assistants

Notion Reviews

Akshat A.

Fantastic product for beginners

Likeliness to Recommend

Pros

Liticia Jeannette M.

Likeliness to Recommend

Pros

Juan Sebastian U.

One Stop Shop for Productivity - Startups LoveIt

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Mobile Access

Workflow Management

Hierarchical Task Management

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Reporting

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement