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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Sukesh H.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

All in one tool for writing and more

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion combines task management, writing and collaboration in a single place. This makes it very easy for us to collaborate cross finctionally.

What is your favorite aspect of this product?

Notion combines task management, writing and collaboration in a single place. This makes it very easy for us to collaborate cross finctionally.

What do you dislike most about this product?

Cannot be accessed offline easily.

What recommendations would you give to someone considering this product?

Plan a thorough training plan, invest time in training before deploying Notion.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Gabe O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A lot under the hood, maybe too much

Likeliness to Recommend

6 /10

What differentiates Notion from other similar products?

Notion does a lot. You can take notes, follow tasks, collaborate and more.

What is your favorite aspect of this product?

Notetaking

What do you dislike most about this product?

Too many features

What recommendations would you give to someone considering this product?

Be ready to dive in and learn to use it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive

Komal K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My second brain for my Marketing campaigns.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Easy to use to manage my entire project management, customer onboarding.

What is your favorite aspect of this product?

I automated my video creation work flow and manage and create my second brain on notion.

What do you dislike most about this product?

It has limitations for advance analytics dashboard.

What recommendations would you give to someone considering this product?

I want to recommend to small business owners, entrepreneurs , creators.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

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