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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Aman M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerful tool, but could use more integrations.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out with its all-in-one workspace approach, combining note-taking, task management, databases, and collaboration in a single platform, offering more flexibility and customization compared to other tools.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing me to create customized workflows, databases, and pages that fit my needs exactly.

What do you dislike most about this product?

What I dislike most about Notion is its occasional sluggish performance, especially when handling large databases or working offline.

What recommendations would you give to someone considering this product?

I’d recommend starting with the free version to explore its features, take time to learn the customization options, and use templates to speed up your workflow. It's best for those who need flexibility and an all-in-one solution.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Efficient Service

Matt L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great to use, once you learn it.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It allows you to create "blocks" anywhere. A block can be anything from a text paragraph to a website link. The game changing feature for us was the tables, that allow us to easily create spreadsheet like applications inside the app.

What is your favorite aspect of this product?

Notion Tables

What do you dislike most about this product?

The AI features are locked behind the the higher tier plan

What recommendations would you give to someone considering this product?

Notion is great for collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Helps Innovate

Cons

  • Charges for Enhancements

Riley S.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion is the perfect AI tool rolled into one, easy-to-use product!

What is your favorite aspect of this product?

I have tested out a few AI writing tools, but Notion was by far my favorite in terms of the content it produced. It felt more human than any other platform.

What do you dislike most about this product?

I have no gripes with Notion. I think it's reasonably priced and has all of the features I need

What recommendations would you give to someone considering this product?

I would research all AI platforms (if that's what you're using it for) to ensure that it has all of the features you need for your business

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

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