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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Sriram c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Clean project management with Notion

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

Notion combines note-taking, task management, databases, calendars, and project management into a single platform. Instead of using different platforms for each task notion can be used as singular application.

What is your favorite aspect of this product?

Notion doesn't require much learning curve as it is very clean and neat interface with drag and drop functionality. It is also highly customisable. It's collaborative futures and database support are very good and useful.

What do you dislike most about this product?

Performance issues may be raised while using large data bases and highly complex team structures and work plans. This can be rectified to make it one of the leading products in the space.

What recommendations would you give to someone considering this product?

It is highly recommend product which offers good features even in free fire plan. There are variety of templates to choose from.

Pros

  • Performance Enhancing
  • Caring
  • Respectful
  • Enables Productivity

Matt L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great to use, once you learn it.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It allows you to create "blocks" anywhere. A block can be anything from a text paragraph to a website link. The game changing feature for us was the tables, that allow us to easily create spreadsheet like applications inside the app.

What is your favorite aspect of this product?

Notion Tables

What do you dislike most about this product?

The AI features are locked behind the the higher tier plan

What recommendations would you give to someone considering this product?

Notion is great for collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Helps Innovate

Cons

  • Charges for Enhancements

Aman M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerful tool, but could use more integrations.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out with its all-in-one workspace approach, combining note-taking, task management, databases, and collaboration in a single platform, offering more flexibility and customization compared to other tools.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing me to create customized workflows, databases, and pages that fit my needs exactly.

What do you dislike most about this product?

What I dislike most about Notion is its occasional sluggish performance, especially when handling large databases or working offline.

What recommendations would you give to someone considering this product?

I’d recommend starting with the free version to explore its features, take time to learn the customization options, and use templates to speed up your workflow. It's best for those who need flexibility and an all-in-one solution.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Efficient Service

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