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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

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Category
Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Jheel S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Best product, most useful!!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Its pre-built templates, team feature.

What is your favorite aspect of this product?

The notion is the best note-taking software; it assists me greatly in storing my notes and managing my daily tasks. Its user interface is very simple, and the notion team also provides some videos to help users understand how to use all of the software's tools. One feature that I particularly like is that there are many pre-built templates available in notion to store various types of information.

What do you dislike most about this product?

More formula-based functions for tables can be added to help with some manual effort. Rest are love

What recommendations would you give to someone considering this product?

I highly recommend this to everyone for making an effective lifestyle. It's the best software to manage tasks and time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Michael G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent for collaborating on company projects!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Roadmap, new features and how easy it is to customize the entire experience for our own needs.

What is your favorite aspect of this product?

How well you can customize everything to meet our own needs.

What do you dislike most about this product?

Can be tricky to get to use at first because of how much customization is possible (feels kind of like a blank canvas).

What recommendations would you give to someone considering this product?

Use the excellent video and written help docs and guides and templates to understand how to use Notion better.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Chai L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use with great features!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

There is more flexibility in the structure of the app. I can use a page as a page itself or as a table of contents, or as a chart, etc.

What is your favorite aspect of this product?

I like that I can embed different media like video, code, etc. It makes adding to our knowledge-base very easy.

What do you dislike most about this product?

The mobile version is a bit clunky.

What recommendations would you give to someone considering this product?

Definitely give it a try! It is easy to get started.

Pros

  • Unique Features
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

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