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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Kayla M.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic for comprehensive workflow

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion allows for the workflow to be more seamless, everything can be shown on one board.

What is your favorite aspect of this product?

It's a very visual product vs. other products which just give you a list.

What do you dislike most about this product?

It lacks intuitiveness on where items are listed by default.

What recommendations would you give to someone considering this product?

Definitely give it a try, it helps with productivity and to be able to keep track of all the projects going on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Unique mix of notebook and database

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion offer more than a note taking app and less than a spreadsheet. This provides a complete and unique productivity tool that is essential to organize my whole life. It's free plan is fantastic for individuals.

What is your favorite aspect of this product?

Notion is more or less like a mix of Evernote with Airtable. It's flexible enough for you to be able to customize it and build but not complicated at the point of getting you lost.

What do you dislike most about this product?

It's Android app is awful. Looks like a badly done web app port and takes an eternity to update your notebooks, when you open it for the first time in a while.

What recommendations would you give to someone considering this product?

Search for template. There's a lot in the internet and you can save a lot of time and take advantage of all the possibilities that Notion offers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mbili M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

The most useful workflow management tool

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

The ease of use and depth of features. The amazing part is the templates. You can even turn it into a CRM if your so wish, A journal and so on.

What is your favorite aspect of this product?

The drag and drop nature of tasks as well as transparency of the workflow for the whole team.

What do you dislike most about this product?

Nothing as at now.

What recommendations would you give to someone considering this product?

Put your whole team on this product immediately because your productivity will be higher than ever.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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