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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
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In Partnership With SelectHub

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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Respectful
  • Reliable

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

88

Planning and Scheduling

87

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

77

Notion Reviews

Elsa A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Notion is flexible but may overwhelm newbies.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion stands out as an all in one workspace that combines note-taking task management and databases in one place. Its customizable templates and block-based editing make it easy for users to create tailored workflows and collaborate effectively.

What is your favorite aspect of this product?

One of the best aspects of Notion is its flexibility. The ability to create custom templates and organize information in various format like tables, boards, and list makes it adaptable to different needs, whether for personal projects or team collaboration.

What do you dislike most about this product?

One common criticism of Notion is its steep learning curve, especially for new users. The wide range of features and customization options can be overwhelming, making it difficult to get started without some guidance.

What recommendations would you give to someone considering this product?

For someone considering Notion, I recommend starting with its official tutorials and templates to get familiar with the interface. Take your time exploring its features, and focus on one use case at a time, whether it’s note taking or project management. Joining the community forums can also provide helpful tips and inspiration from other users.

Pros

  • Unique Features
  • Effective Service
  • Caring
  • Saves Time

Simon B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Intuitive and easy to follow tasks

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

The architecture of the product makes it easy to follow task progression.

What is your favorite aspect of this product?

The way it is displayed is very intuitive and easy to use. Also easy to teach.

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Notion is one of the greatest project management tool out there with it's intuitiveness and easy integration process. The team loved working in Notion!

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Garvis G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

easy to use for both personal and business needs.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

because notion is so flexible, it can be used for both individual work and group projects.

What is your favorite aspect of this product?

manages tasks, takes notes, and lets you write content all in one place, and it's easy to move from one page to another.

What do you dislike most about this product?

it works slowly, the pages are bigger, and it takes a while to get used to.

What recommendations would you give to someone considering this product?

perfect for people who want a versatile, all-in-one work tool​.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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