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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

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Category
Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Rupa S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent product , easy to use

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Its an easy to use product. Very intutive. Also has excellent search and inbuilt AI for search as well.

What is your favorite aspect of this product?

It is very easy to use

What do you dislike most about this product?

Creating tables is a little daunting. Also export can be done only in pdf

What recommendations would you give to someone considering this product?

Its an easy to use product.

Pros

  • Efficient Service
  • Saves Time
  • Fair
  • Helps Innovate

Sara C.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Powerful Tool

Likeliness to Recommend

7 /10

What differentiates Notion from other similar products?

Notion stands out from other tools by offering an all-in-one, highly customizable workspace that combines note-taking, project management, and databases. Its modular block system allows users to create and organize content in flexible ways, while its database features, real-time collaboration, and rich media embedding make it versatile for both individuals and teams. Unlike specialized apps, Notion’s flexibility allows users to create custom workflows, wikis, and templates, making it a go-to tool for those looking for a comprehensive, cross-platform solution without needing technical skills.

What is your favorite aspect of this product?

My favorite aspect of Notion is its ability to organize everything in one place, which makes it a powerful tool for keeping all your tasks, notes, and projects neatly consolidated and easily accessible. This flexibility allows you to create a system that works for you, all within a single platform.

What do you dislike most about this product?

The graphic interface is something I dislike. It feels a bit clunky and could be more visually refined, which sometimes makes navigating the platform less enjoyable. Overall, despite the design drawbacks, Notion remains a powerful and versatile tool.

What recommendations would you give to someone considering this product?

If you’re considering Notion, start by exploring its extensive template library and database features to quickly set up and customize your workspace. Take advantage of its block-based system for flexible content creation and personalization, and leverage integration options to keep all your resources in one place. For teams, make use of collaboration features like real-time editing and comments to boost productivity. Be prepared for a bit of a learning curve and note that offline functionality has some limitations. Overall, with some exploration and customization, Notion can become a highly effective and versatile tool for organizing work.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

"Fantastic product with amazing UI"

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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