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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Michael G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent for collaborating on company projects!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Roadmap, new features and how easy it is to customize the entire experience for our own needs.

What is your favorite aspect of this product?

How well you can customize everything to meet our own needs.

What do you dislike most about this product?

Can be tricky to get to use at first because of how much customization is possible (feels kind of like a blank canvas).

What recommendations would you give to someone considering this product?

Use the excellent video and written help docs and guides and templates to understand how to use Notion better.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Craige H.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Really good product for most vertical and people

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

All in one solution that is quite customizable. While it may be flexible the learning curve isn't quite steep unless you want to use some advanced functions like relationships and linked databases

What is your favorite aspect of this product?

Filters and kanban view

What do you dislike most about this product?

Doesn't have an offline component. It would be viable to work with it without the internet as well since being online can be distracting

What recommendations would you give to someone considering this product?

Give it a try and watch tutorials you will feel comfortable implementing...Works for everyone make it work for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Chai L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use with great features!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

There is more flexibility in the structure of the app. I can use a page as a page itself or as a table of contents, or as a chart, etc.

What is your favorite aspect of this product?

I like that I can embed different media like video, code, etc. It makes adding to our knowledge-base very easy.

What do you dislike most about this product?

The mobile version is a bit clunky.

What recommendations would you give to someone considering this product?

Definitely give it a try! It is easy to get started.

Pros

  • Unique Features
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

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