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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Jildardo V.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The All-in-One Workspace Revolution

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion is unique because it combines notes, databases, tasks, and collaboration in one customizable space.

What is your favorite aspect of this product?

What I like most about Notion is how flexible it is, letting you set up workflows that fit your needs perfectly.

What do you dislike most about this product?

Sometimes, large databases can be slow in Notion, which can affect productivity on big projects.

What recommendations would you give to someone considering this product?

If you’re thinking about using Notion, begin with small projects to get familiar, adjust templates to fit your needs, and try adding tools to improve your work.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Anne K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product and one can do a lot of things!

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

It has a lot of features

What is your favorite aspect of this product?

It can easily be integrated into websites.

What do you dislike most about this product?

It has a lot of features that sometimes one doesn't even know how to use it to the fullest capabilities.

What recommendations would you give to someone considering this product?

The app has a lot of functions, so you might want to take it a step at a time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tuot N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

The Ultimate Productivity and Organization

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion combines note-taking, task management, databases, and collaboration in a single customizable workspace, offering unmatched flexibility and integration.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing users to create personalized workflows with templates, databases, and integrations that adapt seamlessly to diverse needs.

What do you dislike most about this product?

The steep learning curve for new users can be frustrating, and occasional performance lags in larger workspaces hinder smooth usage, especially when managing complex databases or collaborative projects.

What recommendations would you give to someone considering this product?

Start with simple templates to explore Notion's capabilities, invest time in learning its features, and utilize community resources for inspiration. Gradually customize your workspace to suit personal or team needs effectively.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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