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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Jessica F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful and user-friendly

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Its all-in-one approach combines note-taking, task management, and databases seamlessly in a highly customizable interface.

What is your favorite aspect of this product?

The flexibility to design and organize workspaces to fit personal or team needs is unmatched.

What do you dislike most about this product?

Offline functionality is limited, which can be inconvenient for users in areas with unreliable internet

What recommendations would you give to someone considering this product?

Take time to explore templates and customization options to maximize Notion's potential for your workflow

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Adriel O.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best multi-use note-taking tool out there.

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It's hundreds of integrations through APIs. Everything is customizable and the search is so powerful.

What is your favorite aspect of this product?

The AI assistant within the app loves the mobile app and the desktop version of the tool.

What do you dislike most about this product?

I believe the AI assistant should be included in licensing, not an extra cost.

What recommendations would you give to someone considering this product?

Great professional project management tool, similar to Basecamp and Google Keep on steroids. So much better than OneNote.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arnaldo Ariel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Simple to use and helps you to organize

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It is quick to learn how to use it

What is your favorite aspect of this product?

It's simplicity

What do you dislike most about this product?

Sometimes it is difficult to edit the notes to use an specific format

What recommendations would you give to someone considering this product?

You should try it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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