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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Khalid Babu S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Better than ChatGPT

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion AI is far more appealing in the context of AI Assistants and also Notion AI has best project management tools.

What is your favorite aspect of this product?

Notion AI has been an invaluable tool for my business. It streamlines my workflow by effortlessly converting handwritten notes into digital text in seconds, saving me time and effort. Additionally, I rely on Notion AI as a comprehensive project management solution. It helps me organize tasks, set deadlines, and collaborate efficiently with my team. All my projects are neatly structured and easily exported to clients, ensuring a professional and seamless delivery. With its versatility and user-friendly interface, Notion AI has become an essential part of my daily operations.

What do you dislike most about this product?

There is nothing that I don't like about Notion AI.

What recommendations would you give to someone considering this product?

it is one of the best Project management AI Assistant available in the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ofoha U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Versatile platform for organizing & collaboration

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The blend of personalization and advanced AI features makes Notion unique.

What is your favorite aspect of this product?

My favorite aspect of this product is its multi-language support for its interface and content, making it accessible to a global audience.

What do you dislike most about this product?

What I dislike most about this product is its steep learning curve, especially for new users unfamiliar with its customization capabilities.

What recommendations would you give to someone considering this product?

Start simple, use tutorials, define your needs, test the free plan, and leverage Notion AI for efficiency.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Vanshika S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Average Software-- better are out there

Likeliness to Recommend

6 /10

What differentiates Notion from other similar products?

One of the standout features for me is how easy it is to build a personal or team wiki in Notion. I’ve used Confluence before, but Notion’s ability to link pages, embed databases, and create a network of interconnected information is so much more intuitive and flexible. It also allows me to easily cross-reference content. For example, if I’m working on a project, I can link notes, tasks, and research to the project page without having to manually copy everything. That level of integration is something I haven’t seen in other tools like Google Docs or OneNote.

What is your favorite aspect of this product?

My favorite aspect of Notion is definitely its flexibility and customization. I love how I can create a workspace that’s completely tailored to my needs. Whether I’m using it for personal task management, a team project, or building a content calendar, Notion lets me organize everything exactly the way I want it. The ability to create custom templates, use databases in different formats (tables, boards, galleries), and link pages together to form a web of connected information makes it feel like a tool that adapts to my workflow rather than forcing me to fit into a predefined structure. It's like having a blank canvas that I can design from

What do you dislike most about this product?

Performance issues, especially when dealing with larger or more complex databases. While I love how versatile and customizable it is, when I have a lot of content in one workspace, it can get a bit slow or laggy, especially on the mobile app. Syncing across devices can sometimes feel delayed, and working with large pages or heavy databases can make the experience frustrating at times. I also find that offline mode isn’t always as smooth as I’d like it to be. If I’m working on a document or project without internet access, I sometimes run into sync issues or lose progress, which can be really inconvenient.

What recommendations would you give to someone considering this product?

If you're planning to use Notion for more complex workflows with lots of pages or databases, be aware that it can start to slow down as your workspace grows. While it’s not a dealbreaker for everyone, it can be a bit frustrating when working with larger files or teams. If performance is crucial, it might be worth testing it out with your specific needs in mind to make sure it’s a good fit.

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Vendor Friendly Policies

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