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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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Category
Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Fernando S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

The productivity tool you NEED

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

I believe its versatility, giving you power to use it merely as a note-taking software or as a robust project management tool.

What is your favorite aspect of this product?

Its versatility

What do you dislike most about this product?

I don't really have something I don't like, just the suggestion of what I would like to have within the tool

What recommendations would you give to someone considering this product?

Give it a try, watch some youtube videos on how to use it best and learn how versatile it truly can be

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Pranshu S.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy integration,Good UI,Costly,No alerts

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

It has an amazing UI and one of the best third party integrations in place.

What is your favorite aspect of this product?

The easy of collaborating with other softwares make it unique.

What do you dislike most about this product?

The cost comes on the higher side. The licenses are bit of a concern. It can be extremely good for personal use, but for mid or small sized org, it will come at a higher price.

What recommendations would you give to someone considering this product?

It is amazing only when you have that much to spare on a project management software. The functionalities are great, but it comes at a higher price.

Pros

  • Security Protects
  • Unique Features
  • Inspires Innovation
  • Helps Innovate

Cons

  • Less Generous
  • Charges for Enhancements
  • Less Effective Service

Taofeeq H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Flexible and easy to get started with and scale.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion’s ease of use

What is your favorite aspect of this product?

Note-taking, project management and organisation

What do you dislike most about this product?

It’s ease of use and flexibility

What recommendations would you give to someone considering this product?

Notion can get you started quickly and scale easily to accommodate your needs. Give it a try.

Pros

  • Trustworthy
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status

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