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Notion Logo
Notion Labs

Notion

Composite Score
8.8 /10
CX Score
9.0 /10
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Notion
8.8 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Collaboration

90

Document Management

89

Workflow Management

85

Planning and Scheduling

85

Mobile Access

85

Hierarchical Task Management

84

Dependency and Milestone Tracking

81

Resource Management

81

Time & Expense Tracking

80

Reporting

80

Budget Management

78

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Notion Reviews

Christopher O.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Helpful UX to organize Policy Documents

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

The UX makes it exceptionally user friendly and easy to find, add, and create processes for your business.

What is your favorite aspect of this product?

I love how accessible and easy documents are to access and edit. The UX makes creating and organizing very easy.

What do you dislike most about this product?

If it isn't well maintained this product can get incredibly messy and difficult to use.

What recommendations would you give to someone considering this product?

Have a clear use case in mind before going with it and make sure someone owns the product and will make sure permissions restrict users from adding unnecessary documents

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Security Protects

Luan D.

  • Role: Consultant
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Gaurav C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Very good tool for project management

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out for its versatility, offering a unique combination of features such as database capabilities, customizable templates, and collaboration tools within a single platform. Its flexibility allows users to create diverse types of content and workflows, making it adaptable for personal and professional use alike.

What is your favorite aspect of this product?

I admire Notion's intuitive interface and extensive customization options. Its versatile database functionalities and flexible layout enable me to build personalized productivity solutions tailored to specific needs, enhancing both individual and team workflows.

What do you dislike most about this product?

one potential drawback of Notion is its occasional lack of advanced formatting options, particularly for complex document layouts or designs. Additionally, while its collaborative features are robust, real-time editing can sometimes lead to conflicts or version control challenges.

What recommendations would you give to someone considering this product?

I'd recommend exploring Notion's extensive template library to kickstart your projects efficiently. Take advantage of its flexibility by experimenting with different layouts and structures to find what works best for your workflow. Additionally, invest time in understanding its features thoroughly, as it can significantly enhance productivity once mastered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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