
In Partnership With SelectHub

What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on monday.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 90%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Invoicing and Accounting Integration
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Dependency and Milestone Tracking
Time & Expense Tracking
Document Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Task Management
Score 8.9
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Product Management
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.7
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Lead Management
Score 8.7
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Customer Relationship Management - Small Business
Score 8.6
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Objectives and Key Results
Score 8.6
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Real Estate Property Management
Score 8.1
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monday.com Reviews

Traylor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Monday: high level of customization.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Like Trello, Monday offers a wide range of customization options for tasks and assignments, including colors and metrics. These customizations make things easier for companies that have complex or custom processes. It also helps project managers differentiate between the various branches of a project and keep everything in sync.
What is your favorite aspect of this product?
Monday uses an intuitive drag and drop interface and offers a high level of customization. I can seamlessly manage assignments, tasks, dates, durations, time frames, and even provide a customizable Gantt chart for tracking. Simplified communication: Messages are embedded in projects and allow you to attach documents, images, videos, GIFs, and @mentions.
What do you dislike most about this product?
Without a doubt, Monday is feature-rich with a sleek interface, but it's not really easy to set up. Like other highly customizable and configurable tools, it can get a bit overwhelming, especially if you're just getting started with remote project management.
What recommendations would you give to someone considering this product?
Open AI architecture that supports unlimited integration and customization. Endless reporting capabilities. Ability to add outsiders to your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Romney S.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
A great project planning tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
Webinars whereby monday.com hosts webinars every day of the traditional workweek. These events begin at different times; some in the evening, some in the morning, to accommodate international audiences. The very effective and knowledgeable customer support. The sign-up process for monday.com is more involved than others I have experienced. In addition to the username, email, password, you also enter your industry, team size, intended use cases, and several other indicators.
What is your favorite aspect of this product?
User-friendly interface that anyone new to the software can get used to. It also empowers you to easily configure and customize all options to create a brand-specific platform, it tracks all the changes you implement including fully dismissed actions, re-positioned agents, and modified statuses and dates. In case something goes wrong and unnoticed, Monday.com will tell you who caused it. It also has a many-to-many communication tool. Eliminate noise: get updates based on relevance
What do you dislike most about this product?
Difficult to track time and expenses, it can be challenging to track time against each task and the cost for all the related tasks for a particular client. Also, it does not have a Gantt chart nor does it plans to have one.
What recommendations would you give to someone considering this product?
A software worth a try since it has a lot to offer and it competes well with the rest of the software in its category in terms of features.
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2021
Extremely intuitive and a great price point
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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