What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 90%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Goal Setting
Dashboards and Reporting
Automatic KPI Calculations, Conversions and Updates
Milestones/Calendar Tracking
Collaboration
Real-Time Visualization
Conversations & Feedback
Check-ins and Reviews
OKR Alignment
Templates
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Product Management
Score 8.9
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Project Management - Enterprise
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.8
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Lead Management
Score 8.7
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Customer Relationship Management - Small Business
Score 8.6
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Real Estate Property Management
Score 8.1
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monday.com Reviews
Nathalie G.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2023
Really Easy to use! Very friendly
Likeliness to Recommend
What differentiates monday.com from other similar products?
The easy way to use it. You don't have to be a developer in order to use it and you can add rows, automate, report, and all in just 1 click.
What is your favorite aspect of this product?
My favorite aspect is that we have a lot of views for the same board: Graphic, Kanban, Gantt.
What do you dislike most about this product?
Customer Support in my opinion is not the best
What recommendations would you give to someone considering this product?
its a great tool but you have to learn how to use it by yourself
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Yvonne R.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2023
Flexible Project Management Made Easy with monday
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com allows for extensive customization of boards, views, automations and more through their visual interface without code. This level of flexibility is unmatched
What is your favorite aspect of this product?
Being able to completely customize boards, views, automations and other elements of how work is organized and tracked in monday.com, without relying on code or developers, is incredibly powerful. It means teams can truly model any business process or workflow in a visual way that makes the most intuitive sense for their specific needs
What do you dislike most about this product?
Connecting reporting to key metrics like budgets, deadlines, resources is challenging without custom objects or fields
What recommendations would you give to someone considering this product?
Ensure compatibility. Check for integrations with any essential existing tools like CRM, help desk, etc
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ronald B.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Monday.com is great and easy to use and adopt!
Likeliness to Recommend
What differentiates monday.com from other similar products?
I think it is similar to many other project management tools, except for the fact of it being cloud-based and actively upgraded and improved on frequently from a features standpoint.
What is your favorite aspect of this product?
The breadth of features and real-time updates for team/project management.
What do you dislike most about this product?
There isn't really anything I dislike about using this product/service!
What recommendations would you give to someone considering this product?
Well worth it and easy to use, too!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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