In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
3
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Customer Service Management
Sales Management
Quote Contract and Proposal
Marketing Management
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.4
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monday.com Reviews
Eanca C.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2023
User friendly but no service call nr
Likeliness to Recommend
What differentiates monday.com from other similar products?
The easiness to use and how easy it makes collaborating in cross functional teams
What is your favorite aspect of this product?
Collaborations, tagging people on tasks and the reports of what has been completed and whats left
What do you dislike most about this product?
the reminders
What recommendations would you give to someone considering this product?
Works wonders for small teams
Pros
- Continually Improving Product
- Includes Product Enhancements
- Helps Innovate
- Reliable
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great Product That Can Mold to Anything
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Charges for Enhancements
- Less Efficient Service
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Elizabeth R.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2023
Features are useful but not the best.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday fuels collaboration and provides live tracking of leads and prospects. It has a helpful tagging feature to alert teammates of any updates or tasks.
What is your favorite aspect of this product?
I appreciate the visuals of Monday and the charts it organizes prospects and contacts into.
What do you dislike most about this product?
It is difficult to integrate and sync contacts. You are also unable to track leads' responses to emails.- you must manually note this.
What recommendations would you give to someone considering this product?
Research your email marketing tools and make sure Monday.com connects properly, so you don't have to sync contacts or make notes twice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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