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monday.com
8.4 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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In Partnership With SelectHub

Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
10% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

77

Mobile

76

Telephony and Call Center Management

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Ease of Data Integration

76

Availability and Quality of Training

74

Vendor Support

70

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Midmarket

Score 8.7

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Whitney R.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Really wonderful CRM! Crazy amount of features

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Monday.com is HIGHLY customizable and easier to create from the ground up compared to similar products. It does take a while to get the hang of automations and how you want the platform to work for your business, but once you do it's invaluable.

What is your favorite aspect of this product?

My favorite aspect is the functionality. We've utilized this product which has now turned into the hub for our entire operation.

What do you dislike most about this product?

I think the mobile app could be more user friendly.

What recommendations would you give to someone considering this product?

I would recommend as much training as they can get from Monday's support team. I would also recommend asking other business owners how they use Monday.com, and doing some research on tutorials to see how others use the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Hong C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

the program organizes my projects very well

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

He is a great organizer, he has a very didactic funnel system and this makes it easier for us to understand the creation of each step of a project.

What is your favorite aspect of this product?

My favorite aspect is that it saves the information very well, it is very safe to work with and when there are updates it is not tedious, it means that you can update without much complexity, its task reminder notification system is what we love the most.

What do you dislike most about this product?

So far we don't dislike anything, we believe that the program has a very good control system so it is not necessary to speak badly about any aspect.

What recommendations would you give to someone considering this product?

I recommend that you try it, you could get to have a great experience in advancing your products.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Easy to use and efficient

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

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