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monday.com
8.4 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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In Partnership With SelectHub

Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
10% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

77

Mobile

76

Telephony and Call Center Management

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Ease of Data Integration

76

Availability and Quality of Training

74

Vendor Support

70

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Midmarket

Score 8.7

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Alexander G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A powerhouse tool!

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Whether you’re managing projects, tracking sales leads, or organizing marketing campaigns, monday.com adapts to various use cases.

What is your favorite aspect of this product?

I find the platform’s interface easy to navigate. The visual boards, columns, and cards make it straightforward to organize tasks and projects.

What do you dislike most about this product?

Users occasionally express the need for more granular control over permissions and access rights within boards and projects.

What recommendations would you give to someone considering this product?

Remember that every team’s needs are unique, so take the time to explore and assess whether monday.com aligns with your goals.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gabriela C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Features

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Automation, integrations and design

What is your favorite aspect of this product?

the task automation

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

Explore the features for more value, otherwise its the same as other similar products

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Commodity Features

Shivam S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Simplifies team tasks

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It offers a more visual and collaborative experience to project management

What is your favorite aspect of this product?

its user-friendly interface is the biggest plus

What do you dislike most about this product?

It has a limited customization option for complex workflows, or maybe we have not yet discovered its full potential.

What recommendations would you give to someone considering this product?

If you prioritize simplicity and visual appeal for task tracking and collaboration, along with advanced customisation options, then go ahead with monday.com

Pros

  • Unique Features
  • Effective Service
  • Generous Negotitation
  • Transparent

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