What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
10% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

77

Mobile

76

Telephony and Call Center Management

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Ease of Data Integration

76

Availability and Quality of Training

74

Vendor Support

70

monday.com Reviews

Ingrid N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easiest product to use of its kind

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

simplicity and ease of use as well as overall value

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

The UI is what i like the least

What recommendations would you give to someone considering this product?

There is no need to overcomplicate initial implementation, it is very customizable to your needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First

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