What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
10% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

77

Mobile

76

Telephony and Call Center Management

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Ease of Data Integration

76

Availability and Quality of Training

74

Vendor Support

70

monday.com Reviews

Gina D.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2021

Better alternative then excel

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

I wanted to find something better than excel to keep all my spreadsheets. Monday allows me to have 1 place where I keep track of all the spreadsheets data. Because of the ease of use, Monday has expanded to a task board, sales chart, CRM board.

What is your favorite aspect of this product?

You can build a board to do whatever you want. It's extremely flexible to create a board that will work for your task. Love the automation with email, and moving done tasks. Way better than Excel, and it's easier to share with teams.

What do you dislike most about this product?

I can't say I have any dislikes

What recommendations would you give to someone considering this product?

For the price, this is a great tool to keep you organized. It's extremely flexible so you can create whatever you need it to be. Far easier than excel.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

PETER B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Project Managment That Leads To Productivity

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com is easy to use and does not require much training to get familiar with as is with many complex softwares and it also allows one to customize the workflows according to the needs of the organization.

What is your favorite aspect of this product?

Boards : projects are managed on boards that are color coded that show the people working on the various tasks or projects and the progress of the tasks and projects so the overall manager can easily keep track of projects this way. Project Visualization tools : the visualizations with colors and placement of boards helps one to know at a glance the progress of each project so that keeping up with deadlines becomes easy. The interface is very appealing and intresting to work with. Communication : communication is made possible through organized pulses. Time track : one is able to track peojects and see if the progress is within timeline

What do you dislike most about this product?

we have foung nothing to dislike with Monday.com.

What recommendations would you give to someone considering this product?

Monday.com helps manage projects in a powerful way by ensuring the workflow is streamlined and there is a clear view of where the project is at any particular time and whether it is keeping up with its timeline, who is working on what and their progress , this ensures projects are completed on time and effectively. I highly recommend Monday.com.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tavia M.

  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Visually interesting but a bit expensive

Likeliness to Recommend

6 /10

What differentiates monday.com from other similar products?

The visual Aspect me that different from other software

What is your favorite aspect of this product?

I like that you can have three boards per dashboard.

What do you dislike most about this product?

It is an expensive product.

What recommendations would you give to someone considering this product?

Make sure that the cost is worth it for your company.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Respectful

Cons

  • Less Reliable
  • Less Generous
  • Less Transparent

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