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monday.com
8.4 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
10% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

77

Mobile

76

Telephony and Call Center Management

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Ease of Data Integration

76

Availability and Quality of Training

74

Vendor Support

70

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Midmarket

Score 8.7

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Objectives and Key Results

Score 8.4

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monday.com Reviews

AHSAN H.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Easy to use and make availability for to communicate

What is your favorite aspect of this product?

HR, Sales and Marketing and Inventory tracking

What do you dislike most about this product?

Yet not found consistency

What recommendations would you give to someone considering this product?

HR relation ship

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sareena P.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

It just never disappoints you ever. Great tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday makes the automation of the workflows perform the best as compared to any similar tool, the integration feature makes it one of the best tools available in the market as it's very easy to integrate with thousands of apps and software.

What is your favorite aspect of this product?

I love the task management feature, as it's very easy to use straightforward with a great user experience. I have used many other tools but Monday.com performs the very best in every single aspect.

What do you dislike most about this product?

It's flawless, except for the newsfeed and notification being sent which are irrelevant to us.

What recommendations would you give to someone considering this product?

For any business, this tool is a must-have as it has everything you need to manage your leads, your tasks, assign tasks to one another, work as a team, manage resources and finances. This is one of the best tools I have ever used and my boss loves it too who is not much into technology but he prefers Monday over others.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Jason M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Track of clients and projects

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com has allowed me to streamline team meetings and track the completion of projects in real-time. It has an excellent interface and the amount of work to organize and create table flows in a way that suits the organization's specific needs. It makes the job extremely easy and has helped us move forward in the organization. There are many features in this great software; the drag and drop feature is the best.

What is your favorite aspect of this product?

It is a platform with a visual interface that is easy to manage and implement with applications and integrations that allow you to create or customize solutions on the job. Once Monday.com is set up, it is straightforward to keep track of clients and projects. I can link dashboards and different elements to track the same customer.

What do you dislike most about this product?

It can be a bit overwhelming when creating very complex project dashboards.

What recommendations would you give to someone considering this product?

It is a practical work management tool for small, medium, and large companies. It is an option for anyone looking for a simple project management solution that helps simplify the work. With technical support that is always there when you need it, and they are constantly improving the features for your benefit.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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