What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
10% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Customer Service Management

79

Sales Management

79

Quote Contract and Proposal

78

Marketing Management

77

Mobile

76

Telephony and Call Center Management

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Ease of Data Integration

76

Availability and Quality of Training

74

Vendor Support

70

monday.com Reviews

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Good Project Management Tool for our remote team

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Jen M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Initial confusion regarding setas, but efficient!

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Automation! As busy as life gets, more and more tasks are set up to be automated. This alleviates workload and helps move productivity along, without worrying if anything fell through the cracks. I have used several other platforms in the past, each with their own pros and cons. However, Monday seems to be the one I am sticking with for now. While it is definitely pricier than I would like, the features outweigh the cost.

What is your favorite aspect of this product?

Workspaces! I can set up multiple workspaces and invite different members to each one. This allows me to separate work based on clients, which is perfect. I can assign team members a seat or simply make them viewers, which is excellent. I will say that the interface isn't exactly intuitive, however, the learning curve is luckily not that steep.

What do you dislike most about this product?

Seat allowance. When paying for seats, you only have the options they have preselected for you. I only have two assigned seats, yet I pay for three because that is where their plans start. The cost starts to add up if you try upgrading to one of their higher-tiered plans, regardless if you have a third member actually using the seat allocation. This is definitely best for larger teams, maybe not freelancers or single-employee businesses.

What recommendations would you give to someone considering this product?

I would say that based on the number of seats you are going to need, it may be best to look elsewhere. However, if you are going to be using 3 or more seats, then this product is incredibly efficient. There are multiple views and each team member can customize how their dashboard looks which is great for being able to prioritize assigned tasks and/or deadlines. There are apps for both your desktop and mobile, which is great for those who will be using this consistently. Browser access is great as well for those who only need this sporadically or possibly when using a different computer than the one they use daily.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Suman S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

I absolutely love monday.com!

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The user-friendliness and customization are what really sets monday.com apart from other similar products. I also really appreciate the ability to add tasks to specific days.

What is your favorite aspect of this product?

My favorite aspect of monday.com is the user-friendliness. I also really appreciate how customizable it is.

What do you dislike most about this product?

I don't have anything that I dislike about monday.com. I absolutely love it!

What recommendations would you give to someone considering this product?

I would recommend monday.com to anyone who is looking for a user-friendly, customizable task management app.

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Transparent

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