What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
11% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 81

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

81

Sales Management

79

Customer Service Management

79

Quote Contract and Proposal

77

Marketing Management

77

Telephony and Call Center Management

75

Mobile

73

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Usability and Intuitiveness

81

Business Value Created

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Data Integration

77

Availability and Quality of Training

75

Vendor Support

71

monday.com Reviews

Mario K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Monday.com for day-to-day management

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com could be classified as a work management tool, but it really goes much further, it is used in our small business to keep better control of the planned tasks and evaluate their follow-up according to the requirements they have, in short, it has different spreadsheets that can be easily customized, in addition, it keeps the progress online giving space for other workers to intervene in the tasks.

What is your favorite aspect of this product?

It provides an incredible facility for communication between work teams that manage the same objectives, thus promoting the development of tasks. The statistical organization that it has provides a lot of security since we can obtain the data of our progress in real time, this helps a lot for the constant evaluation of the performance. Monday.com is an extremely easy to use tool, with a very intuitive interface that adapts very easily to each employee of our company.

What do you dislike most about this product?

It is not so easy to embed videos in the charts which can be useful to provide information to other employees about the tasks being performed. It would be quite useful to have more variety in the organization of ideas or to be able to change their visual order. After uploading a file it is not possible to edit its name or to see the date it was uploaded, which can cause clutter when it comes to finding the data.

What recommendations would you give to someone considering this product?

In our experience it was very easy to configure and use, and in a short time with the help of technical support we were able to develop it throughout the company, increasing our efficiency in each of the processes and tasks that were carried out in it, even employees consider it part of their day to day in the company.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity

priyank s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Project collaboration that is adaptable

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really beneficial to our company to be able to know who is doing what. Monday gives us the opportunity to edit the columns in order to define the various jobs and assign persons to those tasks. I like how team members are notified when a task is assigned to them or when changes are made, so we don't have to follow up every time we make an edit on Monday.

What is your favorite aspect of this product?

It has a really beautiful appearance, which makes it a pleasure to use. It's also very customizable, and integrations are simple to set up. It assists me in staying organized by providing a clear snapshot of my projects and assignments. I normally use it alone myself, but I'm hoping to add other group members soon to make it less lonely. The sleek style and easy-to-find buttons for filling out your workplace are fantastic. Other programs can also be integrated to make your life simpler. Overall, Monday.com is a fantastic piece of organizational software.

What do you dislike most about this product?

It does have some overlap with other existing tools, which causes some confusion, but this is more of a result of using multiple tools that can do similar things.

What recommendations would you give to someone considering this product?

The visual board display and user interface allow me to keep track of impending and finished events. Furthermore, being able to filter the results by individual saves me a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Manish M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Experience that is innovative and fluid

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com addresses team management, project organization and planning, collaborative work, and overall business management. Monday helped streamline project workflow and gave me and the businesses I work with a single location to do everything from communicating goals and identifying tasks to turning in final files and providing feedback.

What is your favorite aspect of this product?

Monday.com has a lot of positive aspects! The variety of options available when constructing project management boards allows you to tailor each workspace to the needs of the person, team, project, or objective. Color coordination for statuses was my favorite since I could assign a palette to each workspace/board, so I could tell what project I was looking at just by the colors used. Almost everything is collapsible, which means you only see what is relevant to you; nothing else clutters your screen. I had total control over boards, workspaces, rows, and columns, allowing me to do whatever I wanted with the platform and experiment with how

What do you dislike most about this product?

Each group can only have one type of column subject. You cannot mix multiple sorts of data and projects in the same group while also creating another board for another activity.

What recommendations would you give to someone considering this product?

It's a user-friendly work operating system. Programs that are simple but understandable. Without having to attend regular meetings, we can now easily track the progress of each project and task.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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