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monday.com
8.9 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Project Management - Enterprise category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Saves Time

Feature Ratings

Average 84

Collaboration

91

Workflow Management

86

Resource Management

85

Planning and Scheduling

85

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Document Management

82

Reporting

81

Mobile Access

80

Hierarchical Task Management

80

Budget Management

79

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

78

Vendor Support

77

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Midmarket

Score 8.7

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Customer Relationship Management - Small Business

Score 8.4

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Erica K.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great UI, but lacking in user training resources

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

We honestly didn't evaluate other products and probably should have. We just really liked the UX on the front end when using the free version and thought we should upgrade. However, we feel that we aren't using the product to its maximum capabilities.

What is your favorite aspect of this product?

The board layouts and dashboards are truly amazing!

What do you dislike most about this product?

The lack of training/vendor support.

What recommendations would you give to someone considering this product?

Make sure you have a great account manager if upgrading to the paid version of the product.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

Cons

  • Less Caring

Allison H.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User friendly

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Lots of apps to integrate with

What is your favorite aspect of this product?

Workflows and automations

What do you dislike most about this product?

Technical errors

What recommendations would you give to someone considering this product?

Great to use across departments for good workflow

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Security Protects

Cons

  • Less Effective Service
  • Wastes Time

Adriana J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Keep in mind when managing tasks and projects

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com deserves my praise: it's a top-notch task manager with an intuitive interface and seamless functionality. Workflows, teams, permissions, instant messaging and integration with other tools are just a few of the many reasons why my company uses it on a daily basis.

What is your favorite aspect of this product?

It has helped us to be more efficient and organized in our daily activities, and it has also made it easier to keep track of our employees. All the tools needed for teams to progress and stay in touch while working together are readily available.

What do you dislike most about this product?

The only complaint I have is the price, which is a bit expensive since it is charged per person.

What recommendations would you give to someone considering this product?

I think it's great for project management, task management and team communication, and it's easy to use, so I would recommend it to anyone.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

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