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monday.com
8.9 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Product Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Feature Ratings

Average 85

Product Management

88

ALM Integration

88

Social Collaboration

88

Workflow Management

87

Feature Management

87

Idea Management

83

User Needs Management

83

Backlog Management

83

Release Planning

83

Visual Roadmap

80

Strategic Vision

80

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Quality of Features

87

Breadth of Features

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Ease of Customization

85

Business Value Created

85

Ease of IT Administration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

80

Also Featured in...

Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Midmarket

Score 8.7

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Customer Relationship Management - Small Business

Score 8.4

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Javier S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com allows users to create custom dashboards and project views tailored to their specific needs.

What is your favorite aspect of this product?

monday.com offers a user-friendly interface for building automations without needing coding expertise.

What do you dislike most about this product?

This can be time-consuming for teams to set up and require some technical proficiency to execute effectively.

What recommendations would you give to someone considering this product?

Begin with basic functionalities like tasks, boards, and simple automations. Gradually introduce more advanced features as your team becomes comfortable with the platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sharon N.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Monday meets our business requirements

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.

What is your favorite aspect of this product?

I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel

What do you dislike most about this product?

When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.

What recommendations would you give to someone considering this product?

This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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