What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Product Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

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Since last award

92 Plan to Renew

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Since last award

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 85

ALM Integration

88

Social Collaboration

88

Product Management

88

Feature Management

87

Workflow Management

87

User Needs Management

84

Idea Management

84

Backlog Management

83

Release Planning

83

Visual Roadmap

81

Strategic Vision

80

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Quality of Features

87

Ease of Data Integration

86

Breadth of Features

86

Ease of Customization

85

Usability and Intuitiveness

85

Business Value Created

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

monday.com Reviews

Tegan P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Automated flows for team communication

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Monday.com came to help us sort out our workflows and make sure no important stages were overlooked. We were able to double productivity while while improving worker satisfaction thanks to our boards, which were made possible by the integration of forms and extensive automation options.

What is your favorite aspect of this product?

With regards to customer relationship management, Monday.com is excellent. Throughout this review, I've also argued that it's useful for HR and admin work, but that's where it really shines: in customer relationship management. There are many scenarios in which Monday would not be helpful, and I could go into detail about them, but those scenarios are not monday.com's intended usage, and to assume otherwise would be unfair.

What do you dislike most about this product?

Limiting Board Access: Monday.com recently implemented limited access to select boards, but I would love if this option expanded to allow team members to merely watch a board rather than modify it. This may be available for a higher membership, but we don't have it yet.

What recommendations would you give to someone considering this product?

There is a simplified method for handling client relations. Client information may be saved and edited as needed, supporting papers can be uploaded, and information can be sorted in a variety of ways to meet your specific needs. CRM can be altered and personalized in numerous ways.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Limitless possibilities.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Sarah J.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

It makes management a breeze.

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Monday.com uses AI to automate a majority of the workflows.

What is your favorite aspect of this product?

It organizes client data really well. The feature allows you to store and update client information at any point. The seasonal stats (daily, weekly, monthly) enhance your experience further by showing you your progress.

What do you dislike most about this product?

Bugs affect the current version more frequently causing recurrent systems downtimes.

What recommendations would you give to someone considering this product?

Monday.com is without a doubt a fantastic product to use in administrative tasks and will make your experience worth-while.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

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